Care Coordinator
3 weeks ago
Job Title: Care Navigator
Job Summary: We are seeking a skilled Care Navigator to join our team at Somerset NHS Foundation Trust. As a Care Navigator, you will play a vital role in ensuring that patients receive the best possible care and support.
Key Responsibilities:
- Provide high-quality patient care and support, working closely with healthcare professionals to ensure seamless transitions and effective communication.
- Assess patient needs and develop personalized care plans, taking into account their unique circumstances and requirements.
- Collaborate with multidisciplinary teams to coordinate care and services, ensuring that patients receive comprehensive and coordinated support.
- Communicate effectively with patients, families, and healthcare professionals, using clear and concise language to ensure understanding and empathy.
- Maintain accurate and up-to-date records, using technology to streamline processes and improve efficiency.
Requirements:
- Experience of working in a busy, customer-focused environment, dealing with complex queries and sensitive information.
- Experience of care navigation duties, including assessing patient needs and developing care plans.
- Experience of handling complex, sensitive information, maintaining confidentiality and discretion.
- Good team working skills, with the ability to work autonomously and as part of a team.
- Effective time management and coordination skills, with the ability to prioritize tasks and meet deadlines.
- Proficient in reading and writing in English, with the ability to interpret and follow written instructions.
- Basic computer skills, including the use of technology to streamline processes and improve efficiency.
Desirable:
- Experience of working in a healthcare setting, ideally within a medical practice.
- Ability to embrace change and learn new methods of working, with a flexible approach to work and working hours.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities, to support your career growth and progression.
- A supportive and collaborative work environment, with a focus on patient-centered care and support.
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