Head of Workplace and Facilities Management
4 weeks ago
We are seeking a highly skilled and experienced Head of Workplace and Administration to lead our Workplace and Administration function at WSP. In this pivotal role, you will be responsible for creating a productive and supportive work environment that enhances employee engagement and operational efficiency.
As a strategic leader, you will drive initiatives that promote a positive workplace culture and optimize resource utilization. Your ability to foster collaboration and lead a diverse team will be essential in achieving our organizational goals.
This role requires a willingness to travel to WSP offices within the region to ensure alignment and support across our operations.
Key Responsibilities- Manage and lead high-performing Workplace and Administration teams across the Middle East, supporting their development and engagement within the business.
- Lead the Facilities team to develop appropriate strategies and ensure effective preventive maintenance is in place, which is monitored on a regular basis.
- Lead our administration function, which comprises fleet management, travel support, executive support, translation support, and secretarial support, with some teams based in our iCRC in India.
- Connect with stakeholders, including leaders of the business, to ensure service levels are constantly improving and meeting the changing demands of the business.
- Lead our business travel function, including development and management of expenses policies and overseeing corporate spend.
- Oversee translation services to ensure accurate and timely communication across multilingual stakeholders, enhancing accessibility and understanding of key materials.
- Manage services and processes to meet the needs of the business, ensuring consistency across the Middle East offices and project site offices.
- Manage relationships with external service providers and key vendors to ensure quality of service and value for money.
- Oversee office refurbishments, renovations, and maintenance work, ensuring compliance with our WSP standards.
- Drive forward improvements to implement best practice processes and increase efficiency across all disciplines in the team.
- Drive sustainability initiatives across our workplaces in all aspects.
- Work closely with our finance team to prepare and manage a large budget, including quarterly forecasting.
- Ensure compliance with HSE and Quality standards and support with internal/external office audits.
- Be the primary point of contact for leaders of the business to manage and organize the implementation of initiatives and events, ensuring engagement of office and project site office employees.
- Regular regional travel (including India) as per business requirements.
- Develop an appropriate ME workplace strategy, ensuring it aligns with the WSP global real estate strategy.
- Review workplace occupancy data on a regular basis, ensuring data accuracy, appropriate technology is deployed, and workplace strategies are developed accordingly for accurate space planning.
- Liaise with the global workplace and FM teams.
- In the event of unforeseen circumstances, support the crisis management team with actions primarily related to workplace and travel.
- Leverage technology to improve efficiency across all admin and workplace functions.
- Uphold WSP's high ethical standards in all aspects of the role.
- Understand ME culture norms and practices to ensure we maintain inclusive workplaces.
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