Head of Workplace and Facilities Management

4 weeks ago


Dubai, Dubai, United Arab Emirates Precision Hire Solution Full time
About the Role

We are seeking a highly skilled and experienced Head of Workplace and Administration to lead our Workplace and Administration function at WSP. In this pivotal role, you will be responsible for creating a productive and supportive work environment that enhances employee engagement and operational efficiency.

As a strategic leader, you will drive initiatives that promote a positive workplace culture and optimize resource utilization. Your ability to foster collaboration and lead a diverse team will be essential in achieving our organizational goals.

This role requires a willingness to travel to WSP offices within the region to ensure alignment and support across our operations.

Key Responsibilities
  • Manage and lead high-performing Workplace and Administration teams across the Middle East, supporting their development and engagement within the business.
  • Lead the Facilities team to develop appropriate strategies and ensure effective preventive maintenance is in place, which is monitored on a regular basis.
  • Lead our administration function, which comprises fleet management, travel support, executive support, translation support, and secretarial support, with some teams based in our iCRC in India.
  • Connect with stakeholders, including leaders of the business, to ensure service levels are constantly improving and meeting the changing demands of the business.
  • Lead our business travel function, including development and management of expenses policies and overseeing corporate spend.
  • Oversee translation services to ensure accurate and timely communication across multilingual stakeholders, enhancing accessibility and understanding of key materials.
  • Manage services and processes to meet the needs of the business, ensuring consistency across the Middle East offices and project site offices.
  • Manage relationships with external service providers and key vendors to ensure quality of service and value for money.
  • Oversee office refurbishments, renovations, and maintenance work, ensuring compliance with our WSP standards.
  • Drive forward improvements to implement best practice processes and increase efficiency across all disciplines in the team.
  • Drive sustainability initiatives across our workplaces in all aspects.
  • Work closely with our finance team to prepare and manage a large budget, including quarterly forecasting.
  • Ensure compliance with HSE and Quality standards and support with internal/external office audits.
  • Be the primary point of contact for leaders of the business to manage and organize the implementation of initiatives and events, ensuring engagement of office and project site office employees.
  • Regular regional travel (including India) as per business requirements.
  • Develop an appropriate ME workplace strategy, ensuring it aligns with the WSP global real estate strategy.
  • Review workplace occupancy data on a regular basis, ensuring data accuracy, appropriate technology is deployed, and workplace strategies are developed accordingly for accurate space planning.
  • Liaise with the global workplace and FM teams.
  • In the event of unforeseen circumstances, support the crisis management team with actions primarily related to workplace and travel.
  • Leverage technology to improve efficiency across all admin and workplace functions.
  • Uphold WSP's high ethical standards in all aspects of the role.
  • Understand ME culture norms and practices to ensure we maintain inclusive workplaces.

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