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Technical Operations Manager

2 months ago

Dubai, Dubai, United Arab Emirates Duncan & Ross Full time
Job Summary

Duncan & Ross is seeking a highly skilled Technical Administrator to oversee the technical aspects of our operations. As a key member of our team, you will be responsible for ensuring the smooth functioning of our systems and infrastructure.

Key Responsibilities
  • Technical Supervision
    • Oversee the Centralized Data Repository (CDR) and ensure its optimal performance.
    • Supervise the Business Gateway and ensure its seamless integration with other systems.
    • Manage the Centralized Security Clearance System and other platforms, ensuring their security and integrity.
  • Vendor Liaison and Coordination
    • Supervise and liaise with technical vendors on implementations and deployments.
    • Coordinate with internal and external stakeholders to ensure the systems' functions, features, and content meet our requirements.
  • Content Management and Quality Assurance
    • Manage website content, including adding, editing, removing, and publishing.
    • Evaluate system performance by checking metrics such as loading time, uptime, system logs, etc.
    • Assess user feedback effectiveness and traffic.
  • Training and Support
    • Provide training and technical support for end users.
    • Proactively resolve bugs, implement upgrades, and improvements to ensure optimal system performance.
  • Reporting and Analysis
    • Review and analyze special reports to identify trends and areas for improvement.
    • Summarize information and provide insights to management.
Requirements
  • Language Proficiency
    • Arabic and English language proficiency (speaking and writing).
  • Technical Skills
    • Computer skills (presentation skills and file management).
    • Reporting skills.
  • Education and Experience
    • College diploma or professional degree in Information Technology or Computer Science.
    • Two to three years of general work experience.
Company Information

Duncan & Ross is a leading company in the technology industry.