Hotel Operations Manager

7 days ago


Dubai, Dubai, United Arab Emirates The First Group Full time
Company Overview

The First Group is a pioneering hospitality company that has revolutionized the industry with its innovative approach to hotel management. With a strong commitment to excellence, the company has established itself as a leader in the field, offering unparalleled services and experiences to its guests.

Job Description

We are seeking a highly skilled and experienced Director of Housekeeping to join our team at the pre-opening of our new hotel in Dubai Marina. As a key member of our leadership team, you will be responsible for overseeing all housekeeping operations, ensuring that the hotel maintains the highest standards of cleanliness, guest satisfaction, and operational efficiency.

Main Responsibilities:

  1. Develop and implement housekeeping standards, processes, and procedures in collaboration with the pre-opening team.
  2. Recruit, train, and develop a high-performing housekeeping team to ensure alignment with the hotel's service culture and operational goals.
  3. Establish and monitor cleanliness and quality standards for all areas, ensuring alignment with the brand's luxury positioning.
  4. Manage day-to-day housekeeping operations, ensuring all areas of the hotel are clean, well-maintained, and in perfect condition for guests.

Requirements:

  • Bachelor's degree in Hospitality Management or a related field.
  • Minimum of 8-10 years of experience in housekeeping management, with at least 5 years in a leadership role within luxury hotels or large-scale properties.
  • Proven experience in hotel pre-openings is highly preferred.
  • In-depth knowledge of housekeeping operations, cleaning standards, and best practices.
  • Strong leadership, organizational, and communication skills.
  • Ability to manage and prioritize multiple tasks while maintaining a high level of attention to detail.


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