Grocery and Retail Vertical Lead
5 days ago
This role will lead the regional function for the grocery and retail vertical (local shops) with responsibility for driving growth efficiency and innovation across 8 markets.
The ideal candidate will have a proven track record of developing and executing successful strategies in a multi-market environment.
Key areas of responsibility:
Strategic Leadership
- Develop and implement comprehensive strategies for the groceries and retail vertical across all 8 markets.
- Manage Objectives and Key Results (OKRs) to ensure measurable progress and success.
- Collaborate with market leaders and other regional functions to align strategies with overall business objectives.
Business Growth
- Drive revenue growth by identifying new market opportunities and expanding service offerings.
- Develop solutions and frameworks to improve vendor offering and experience.
- Analyse market trends and consumer behaviour across markets to reach and maintain leadership position.
Operational Excellence
- Drive operational efficiency across the region, identifying and implementing best practices.
- Standardize processes across markets to ensure consistency and improve performance.
- Optimize order fulfilment and delivery processes for better customer experience and reduced costs.
Product and Technology Innovation
- Work closely with Product teams to enhance the user experience.
- Implement data-driven decision-making processes across the region, leveraging analytics to improve operations and customer satisfaction.
- Explore and implement innovative solutions and automations across different parts of the business.
Team Leadership
- Lead and develop a high-performing team of directors and senior managers as leads of function.
- Cultivate a culture of innovation, accountability, and continuous improvement.
- Act as a mentor and coach to nurture talent within the organization.
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