Housekeeping Supervisor

7 days ago


Sharjah, Sharjah, United Arab Emirates Rotana Hotel Management Corporation Full time
Job Summary

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Rotana Hotel Management Corporation. The successful candidate will be responsible for overseeing the daily operations of the housekeeping department, ensuring that all guest rooms and public areas are clean and well-maintained.

Key Responsibilities
  • Issue Supplies and Equipment: Ensure that all housekeeping attendants have the necessary supplies and equipment to perform their duties efficiently.
  • Manage VIP and Special Requests: Identify and manage VIP guests, as well as handle special requests from guests in a timely and professional manner.
  • Attend Daily Meetings: Participate in daily meetings to receive special instructions and updates on hotel operations.
  • Process Check-Outs: Verify that all guest rooms are vacant before reporting them as such.
  • Handle Guest Requests: Respond to and fulfill special requests from guests in a prompt and courteous manner.
  • Conduct Quality Control Inspections: Regularly inspect guest rooms and public areas to ensure that cleaning standards are met and supplies are adequate.
  • Report Repairs and Maintenance: Identify and report any necessary repairs or maintenance to the relevant departments.
  • Train and Develop Staff: Provide guidance and training to housekeeping attendants to ensure they are equipped to perform their duties effectively.
  • Manage Inventory and Equipment: Oversee the inventory and maintenance of all housekeeping equipment and supplies.
Requirements
  • Minimum 2 years of experience in a housekeeping supervisory role.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong attention to detail and ability to maintain high standards of cleanliness.


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