Housekeeping Shift Leader

7 days ago


Sharjah, Sharjah, United Arab Emirates Marriott international Full time
Key Responsibilities:
  • Supervise and Coordinate Team Members: Directly supervise and coordinate the activities of housekeeping team members, ensuring they are aware of their duties and responsibilities.
  • Shift Scheduling and Planning: Create and manage shift schedules to ensure adequate staffing levels and optimal resource allocation.
  • Performance Monitoring and Improvement: Continuously monitor team performance and implement strategies to improve efficiency, productivity, and quality of service.
  • Issue Reporting and Resolution: Promptly report any issues or concerns to management and work collaboratively to resolve them in a timely and effective manner.
  • Employee Relations and Development: Foster positive employee relations, address employee concerns, and provide coaching and training to enhance job skills and performance.
  • Compliance and Risk Management: Ensure adherence to company policies, health and safety standards, and regulatory requirements to minimize risks and maintain a safe working environment.
  • Cash Handling and Financial Management: Accurately manage cash handling procedures, including opening and closing registers, and prepare daily cash deposits for reconciliation.
  • Customer Service and Conflict Resolution: Provide exceptional customer service, handle customer complaints and issues, and resolve employee disputes in a fair and professional manner.


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