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Sales Support Specialist

2 weeks ago

Dubai, Dubai, United Arab Emirates Midis Group Kuwait Full time

Midas Group Kuwait is a dynamic organization that values innovation and excellence. As a Sales Operations Specialist, you will play a key role in driving business growth and improving operational efficiency.

Key Responsibilities:
  • Sales Quoting and Provisioning: Assist in preparing quotes and provisioning, including pricing and Business Unit approvals for exceptions.
  • Renewal Pipeline Management: Align with the sales team on renewal pipeline visibility and track attainment rates to ensure accurate forecasting.
  • Forecasting and Reporting: Coordinate the team's forecast across all required tools, ensuring accurate data alignment and timely reporting.
  • Customer Record Maintenance: Maintain and update sales and customer records, ensuring accurate and up-to-date information.
  • Order Fulfillment: Expedite orders through internal liaison, ensuring timely delivery and customer satisfaction.
  • Interdepartmental Communication: Direct sales and technical feedback to relevant departments, providing valuable insights for improvement.
  • Administrative Support: Provide administrative support to the sales department as needed, contributing to the team's overall success.