Sales Support Specialist

4 days ago


Dubai, Dubai, United Arab Emirates Kemipex Full time

We are seeking a highly motivated and organized individual to fill the role of Sales Support Specialist at Kemipex. As a key member of our sales team, you will be responsible for providing exceptional support to our customers and driving business growth through effective sales order management and cross-departmental coordination.

The ideal candidate will have 1-3 years of experience in B2B sales support, with a proven track record of delivering results-driven solutions. You will be responsible for creating and preparing sales orders, collaborating with departments, and maintaining ERP and CRM systems to ensure data accuracy and maintain detailed records.

Key Responsibilities:

  • Sales Order Management: Creating and preparing sales orders following SOPs, ensuring accuracy and completeness before submission.
  • Cross-Department Coordination: Collaborating with Sales, Logistics, Procurement, and Finance to ensure tasks are completed on time and resolving inter-departmental issues.
  • ERP and CRM Systems Maintenance: Regularly updating systems for data accuracy, maintaining detailed records, and generating reports to support decision-making.

Requirements:

  • Customer Support Experience: 2+ years in customer support, sales coordination, or similar roles, with a focus on exceptional customer service.
  • ERP Expertise: Knowledge of Microsoft Dynamics Business Central (preferred) and hands-on experience with ERP and CRM systems.
  • Communication and Collaboration: Excellent verbal and written communication, strong relationship-building skills, and a willingness to collaborate across teams.


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