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Sales and Support Specialist

2 weeks ago

Dubai, Dubai, United Arab Emirates Astons Full time
Job Overview

Astons is seeking a Sales and Support Specialist to provide top-notch customer service and drive sales growth. This role involves managing client interactions, resolving issues, and working collaboratively as part of our dynamic team.

About the Position
  • Taking incoming calls and initiating conversations with clients to discuss our offerings
  • Managing client requests and providing support via various channels
  • Leveraging CRM systems and telephony tools to optimize interactions
  • Following a structured script to ensure consistency
Qualifications
  • Excellent negotiation and communication skills
  • Advanced proficiency in English (C1-C2 level)
  • Clear articulation of ideas and confidence in expression
  • Strong teamwork and positive work ethic
  • High standards of performance
  • Previous experience in call centers, customer service, or sales departments (especially in selling immigration programs or foreign real estate)
Key Competencies
  • Collaboration and teamwork
  • Effective client consultation
  • Making outbound calls
  • Correspondence with management
Our Offerings
  • A competitive monthly salary in USD
  • Ongoing opportunities for growth and professional development
Work Schedule

Two consecutive days on (9am-9pm UK time), followed by two days off