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Technical Support Specialist for Vietnamese Speakers

7 days ago


Dubai, Dubai, United Arab Emirates TechNest support center FZ L.L.C Full time
Job Description

This is a full-time, on-site role for a Technical Support specialist. The position is located in Dubai, United Arab Emirates.

About the Role

The day-to-day tasks include handling customer inquiries, providing technical support, ensuring customer satisfaction, and maintaining effective communication channels.

Responsibilities:

  • Handle customer inquiries via phone, email, or chat
  • Provide technical support to resolve customer issues
  • Ensure customer satisfaction by resolving issues promptly and professionally
  • Maintain effective communication channels with customers and colleagues

Qualifications:

  • Strong customer service skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Fluency in Vietnamese and English
  • Ability to relocate to Dubai, United Arab Emirates
  • Bachelor's degree in a related field is beneficial