Sales Support Specialist

4 weeks ago


Dubai, Dubai, United Arab Emirates Rentokil Initial Full time

Join us at Rentokil Boecker as a Sales Support Specialist and contribute to our mission of delivering exceptional customer experiences. This role is key in assisting our sales team and ensuring a seamless flow of communication between our customers and our internal departments.

Your Responsibilities

  • Provide comprehensive administrative support to the sales team to boost productivity and efficiency.
  • Assist in compiling and sending out sales proposals, quotes, and contract details accurately.
  • Respond promptly to customer inquiries, ensuring their needs are met and concerns are resolved.
  • Maintain accurate sales records and track sales activities in our CRM system.
  • Collaborate with other departments to address customer issues and improve service delivery.
  • Analyze sales data and generate reports to assist in strategic planning and target achievement.
  • Continuously seek ways to improve sales support processes and customer interactions.
Requirements

Qualifications:
  • Previous experience in sales support or an administrative role is highly advantageous.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM systems.
  • Excellent communication skills, both written and verbal, with a commitment to outstanding customer service.
  • Strong organizational skills with the capability to manage multiple tasks and prioritize effectively.
  • Detail-oriented mindset with a focus on accuracy in all tasks.
  • A proactive attitude with the ability to work independently and as part of a team.
Key Competencies
  • Team Player: Collaborates effectively to achieve collective goals.
  • Customer Orientation: A strong commitment to understanding and meeting customer needs.
  • Analytical Thinking: Capable of interpreting sales data for improved decision-making.
  • Flexibility: Open to adapting processes and methods as business needs change.
Seniority level

Entry level

Employment type

Contract

Job function

Other

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