Regional Contact Center Manager
2 weeks ago
We are seeking a highly skilled Customer Care Manager to lead our customer care team at MAJID AL FUTTAIM. As a key member of our team, you will be responsible for ensuring that our customers receive exceptional service and support.
Key Responsibilities:- Review and analyze workforce management data to ensure adherence to quality standards and identify areas for improvement.
- Build and maintain strong relationships with our third-party outsourced partners to ensure seamless service delivery.
- Collaborate with internal and external customer care staff to calibrate service levels and ensure consistent quality.
- Provide regular feedback and reports to senior management to inform decision-making and optimize resource allocation.
- Support team leads in the supplier side to ensure agreed service level targets are consistently achieved in a cost-effective manner.
- Oversee the control of Contact Center cost position to ensure optimal efficiency and cost-effectiveness.
- Utilize CRM and E-commerce systems to accurately manage customer interactions and resolve issues.
- Work closely with internal departments to resolve customer issues and ensure a seamless shopping experience.
- Bachelor's degree in Business Management or related field.
- 7 years of experience in managing Customer Care teams.
- Strong understanding of communications tools and systems.
- Prior CX experience is highly valued.
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Regional Contact Center Manager
5 days ago
Dubai, Dubai, United Arab Emirates MAJID AL FUTTAIM Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Care Operations Manager to join our team at MAJID AL FUTTAIM. As a key member of our customer service team, you will be responsible for ensuring that our customers receive exceptional service and support.Key ResponsibilitiesQuality Assurance: Analyze workforcemanagement data on a regular...
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Contact Center Supervisor
1 week ago
Dubai, Dubai, United Arab Emirates Ontime Group Full timeJob SummaryThe Center Operations Executive is a key member of the Ontime Group team, responsible for the daily running and management of the center through the effective use of resources and for setting and meeting Contact Center targets as well as planning areas of improvement or development.Key ResponsibilitiesCenter Management: Manage the daily running of...
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Business Development Manager
7 days ago
Dubai, Dubai, United Arab Emirates Precision Hire Solution Full timeAbout the RoleWe are seeking a highly skilled Business Development Manager to join our team at Precision Hire Solution. As a Business Development Manager, you will be responsible for driving sales revenue growth for our Data Center business in the Middle East region.Key ResponsibilitiesDevelop and execute a robust business development plan to achieve annual...
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Marketing and Call Center Director
1 week ago
Dubai, Dubai, United Arab Emirates DermaMax Medical Center Full timeJob Summary:We are seeking a highly skilled Marketing and Call Center Manager to join our team at DermaMax Medical Center. As a key member of our marketing department, you will be responsible for developing and implementing effective marketing strategies to drive business growth and customer engagement.Key Responsibilities:Market Research and Analysis:...
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Call Center Team Lead
7 days ago
Dubai, Dubai, United Arab Emirates Padra Medical Center Full timeJob Description for Call Center Supervisor at Padra Medical CenterWe are seeking a highly skilled and experienced Call Center Supervisor to join our team at Padra Medical Center. As a Call Center Supervisor, you will be responsible for leading a team of customer service representatives and ensuring that our patients receive exceptional service and...
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Regional Sales Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates Halian uae Full timeKey Responsibilities:Oversee and guide the activities of the sales representatives, including the establishment of monthly and quarterly sales targets and commission structures.Build and maintain strong business relationships with both existing and prospective clients, serving as the primary contact for the Lower Gulf region.Engage in negotiations for...
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Dubai, Dubai, United Arab Emirates Amazon Full timeAbout the RoleWe are seeking a highly skilled and experienced Data Center Fleet Remediation Engineering Manager to join our team at Amazon. As a key member of our infrastructure services team, you will be responsible for managing a team that provides full life-cycle support to our data centers from project design inception through site improvement.Key...
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Accountant / Cashier - Medical Center
1 week ago
Dubai, Dubai, United Arab Emirates Damas Medical Center Full timeAbout Damas Medical CenterDamas Medical Center is a leading healthcare provider in Sharjah, seeking an experienced Accountant / Cashier to join our team. As a key member of our finance department, you will be responsible for managing financial transactions, maintaining accurate records, and ensuring seamless customer experiences.Key ResponsibilitiesFinancial...
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Dubai, Dubai, United Arab Emirates Amazon Full timeAbout the RoleWe are seeking a highly skilled Data Center Fleet Remediation Engineering Manager to join our team at Amazon. As a key member of our engineering team, you will be responsible for managing a team that provides full life-cycle support to our data centers from project design inception through site improvement.Key ResponsibilitiesTeam Management:...
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Regional Finance Manager
1 week ago
Dubai, Dubai, United Arab Emirates Egis Group Full timeJob SummaryThe Regional Finance Manager will lead the transformation of the Regional Financial Accounting function, implementing processes and procedures to establish a Shared Service Center and serving as a key member of the Middle East Finance leadership team.This role will interact with multiple stakeholders, including banks, budget holders, operational...
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Regional Financial Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates Robert Walters Full timeKey Responsibilities» Establish and promote best practices across the financial landscape» Enhance resource allocation efficiency, particularly in smaller markets» Mentor and develop local financial managers in both technical and interpersonal skills» Serve as the primary point of contact for business line financial matters» Maintain a collaborative...
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Data Center Infrastructure Specialist
1 week ago
Dubai, Dubai, United Arab Emirates Center for Student Achievement Solutions Full timeAbout the RoleWe are seeking a highly skilled Data Center Infrastructure Specialist to join our team at Center for Student Achievement Solutions. As a key member of our team, you will be responsible for designing and implementing data center infrastructure solutions that meet the needs of our customers.Key ResponsibilitiesData Center Design and...
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Regional Marketing Manager
1 week ago
Dubai, Dubai, United Arab Emirates Asterix Communications Full timeAbout the RoleAsterix Communications is seeking a highly skilled Regional Marketing Manager to join our team in the Middle East. As a key member of our EMEA Marketing team, you will be responsible for developing and executing a regional marketing plan to generate leads and pipeline for the region.Key ResponsibilitiesDevelop and execute a regional marketing...
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Data Center Facilities Specialist
7 days ago
Dubai, Dubai, United Arab Emirates Google Full timeJob SummaryWe are seeking a highly skilled Data Center Facilities Technician to join our team at Google. As a key member of our data center operations team, you will be responsible for ensuring the smooth operation of our data centers.Key ResponsibilitiesProcess Improvement: Develop and implement new processes and procedures for critical complex equipment...
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Data Center Solutions Engineer
1 week ago
Dubai, Dubai, United Arab Emirates Precision Hire Solution Full timeAbout the RoleWe are seeking a highly skilled Data Center Solutions Engineer to join our team at Precision Hire Solution. As a key member of our organization, you will be responsible for developing and implementing data center techno-commercial proposals, managing complex bids, and coordinating with multiple stakeholders.Key ResponsibilitiesDevelop and...
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Manager, Social Media Content Creator
2 months ago
Dubai, Dubai, United Arab Emirates Hilton - Dubai Regional Office Full timeWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...
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Director of Revenue Management Centre
4 weeks ago
Dubai, Dubai, United Arab Emirates Hilton - Dubai Regional Office Full timeAbout HiltonHilton is one of the largest and fastest growing hospitality companies in the world with more than 7295 properties in 123 countries & territories. Hilton has been consistently recognised for its award-winning culture and was recently named No.1 Worlds Best Workplace by Fortune Magazine and Great Place to Work. In the 104 years since our founding,...
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Data Center Solutions Engineer
1 week ago
Dubai, Dubai, United Arab Emirates Precision Hire Solution Full timeAbout the RoleWe are seeking a highly skilled Data Center Solutions Engineer to join our team at Precision Hire Solution. As a key member of our organization, you will be responsible for developing and implementing data center techno-commercial proposals, managing complex bids, and coordinating with multiple stakeholders.Key ResponsibilitiesDevelop and...
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Senior Electrical Field Engineer
6 days ago
Dubai, Dubai, United Arab Emirates myGwork Full timeAbout the RoleWe are seeking a highly skilled Senior Electrical Field Engineer to join our team at myGwork. As a key member of our data center operations team, you will be responsible for ensuring the smooth operation of our data centers.Key ResponsibilitiesDesign and Equipment Review: Perform thorough design and equipment review for new data centers,...
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Regional Training Manager
1 week ago
Dubai, Dubai, United Arab Emirates NOV Full timeJob Description**About the Role**We are seeking a highly skilled and experienced Regional Training Manager to join our team at NOV. As a key member of our Training Management group, you will play a critical role in ensuring the provision of high-quality training to our internal and external customers.Key ResponsibilitiesCommunicate clearly and effectively...