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Senior Director of Human Resources

2 months ago


Dubai, Dubai, United Arab Emirates Dubai Customs Full time
Job Summary

We are seeking a highly experienced and skilled Senior Director of Employee Relations to join our team at Dubai Customs. The successful candidate will be responsible for leading the Employee Relations Department and driving strategic initiatives to enhance employee performance and productivity.

Key Responsibilities
  • Strategic Planning: Participate in the development of the Human Resources Sector's strategy and objectives, and work collaboratively to achieve them by setting departmental goals, policies, and operational plans.
  • Operational Management: Develop and implement procedures and best practices for all departmental operations, ensuring their effective implementation and measuring their impact.
  • Goal Setting: Formulate short- and medium-term operational goals and plans for the department, aligning them with sector and departmental objectives.
  • Performance Improvement: Develop work plans and manage operational activities to enhance response times and improve overall departmental performance.
  • Stakeholder Engagement: Foster strong relationships with relevant organizations, bodies, and entities in the customs sector.
Development and Training
  • Performance Evaluation: Evaluate the department's human capital performance indicators and develop improvement plans to enhance performance and align with strategic directions.
  • Resource Optimization: Assess the department's efficiency and effectiveness in utilizing human resources and provide recommendations to optimize resource utilization and increase productivity.
  • Best Practices: Review international best practices in customs work and oversee the implementation of projects, initiatives, and development plans for the department's human capital.
  • Employee Development: Develop the skills and competencies of employees in the department through continuous training and professional development, enhancing the quality of service and productivity.
Financial Management
  • Budgeting: Prepare the department's annual budget and obtain necessary approvals.
  • Financial Compliance: Ensure adherence to financial and procurement policies within the department.