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Premium Tea Service Coordinator

1 week ago

Dubai, Dubai, United Arab Emirates Mega for Mega Full time
About the Job

We are seeking a Premium Tea Service Coordinator to join our team at Mega for Mega.

Job Summary

This is an exciting opportunity for a tea enthusiast to coordinate our premium tea service and drive excellence in customer experience.

Main Responsibilities
  • Tea Menu Development & Curation
    • Curate and maintain an exclusive tea menu featuring premium loose-leaf teas, herbal infusions, and seasonal specialties.
    • Source high-quality teas from renowned producers and suppliers.
    • Design innovative tea-based beverages, including signature blends, mocktails, and cocktails.
    • Collaborate with chefs to create tea pairings for tasting menus and afternoon tea services.
  • Training & Team Development
    • Train and educate hotel staff, including servers and bartenders, on tea knowledge, brewing techniques, and etiquette.
    • Develop training materials and conduct workshops for continuous learning.
    • Uphold and promote the hotel's commitment to excellence in tea service.
  • Operations & Inventory Management
    • Manage tea inventory, ensuring freshness, proper storage, and cost control.
    • Establish and maintain relationships with tea suppliers and vendors.
    • Monitor and maintain brewing equipment, ensuring optimal performance and cleanliness.
    • Maintain compliance with health, safety, and sanitation standards.
    Requirements

To succeed in this role, you will need:

  • Certification as a Tea Sommelier or extensive experience in the tea industry.
  • Minimum of 3 years of experience in a fine dining restaurant, luxury hotel, or tea-focused establishment.
  • Profound knowledge of global tea varieties, preparation techniques, and cultural traditions.
  • Strong sensory evaluation skills and ability to identify nuanced flavors and aromas.
  • Excellent communication and storytelling skills, with a passion for guest interaction.
  • Ability to train and inspire a team to uphold exceptional service standards.
  • Well-organized, detail-oriented, and capable of managing inventory and supplier relations.
  • Fluent in English; additional languages are an advantage.