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Restaurant Service Manager

2 months ago

Dubai, Dubai, United Arab Emirates Kargal Dubai Full time

**Job Summary**

Kargal Dubai is seeking a highly skilled and experienced Head Waiter to join our team. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities:

  • Take meal and beverage orders from customers and place these orders in the kitchen in a timely and efficient manner.
  • Make menu recommendations and inform patrons of any specials, highlighting the unique features and benefits of our dishes.
  • Deliver meals and beverages to tables when they have been prepared, ensuring that all orders are accurate and presented in a visually appealing way.
  • Manage table assignments and seating arrangements to ensure maximum efficiency and customer satisfaction.
  • Handle customer complaints and concerns in a professional and courteous manner, resolving issues promptly and fairly.

Requirements:

  • Previous experience as a Head Waiter or in a similar role in a high-volume dining establishment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Strong knowledge of menu items, ingredients, and preparation methods.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Physical stamina to stand for long periods and lift heavy trays.