Restaurant Operations Manager
2 days ago
Careers International is seeking a highly skilled Restaurant Manager to oversee the daily operations of our restaurant. The ideal candidate will have a proven track record of delivering exceptional food and beverage service, maximizing customer satisfaction, and maintaining a high level of organization and attention to detail.
Key Responsibilities:- Operational Management: Oversee daily restaurant operations, ensuring smooth service and customer satisfaction.
- Staff Management: Hire, train, and supervise restaurant staff, conduct performance evaluations, and provide feedback.
- Customer Service: Ensure high levels of customer satisfaction through excellent service, handle customer complaints, and foster a positive dining experience.
- Financial Management: Monitor and control operational costs, manage the restaurant's budget and financial performance, and prepare financial reports.
- Inventory Management: Manage inventory ordering and stocking of supplies, maintain relationships with suppliers, and ensure compliance with health and safety regulations.
- Marketing and Promotion: Develop and implement marketing strategies to attract new customers, plan and oversee promotional events, and utilize social media and other platforms to enhance the restaurant's visibility.
- Compliance and Standards: Ensure the restaurant complies with health and safety regulations, maintain high standards of food quality and presentation, and implement and monitor compliance with company policies and procedures.
- Education: Bachelor's degree in hospitality management, business administration, or a related field (preferred but not always required).
- Experience: Proven experience as a restaurant manager or in a similar role, experience in customer service management.
- Skills: Strong leadership and managerial skills, excellent communication and interpersonal skills, ability to manage and motivate a team, proficiency in restaurant management software, and strong problem-solving and conflict resolution skills.
- Personal Attributes: High level of organization and attention to detail, ability to work in a fast-paced environment, flexibility to work evenings, weekends, and holidays.
- Certifications: Food safety certification (depending on local regulations).
Careers International offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced restaurant manager looking for a new challenge, please submit your application.
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