Restaurant Service Professional
3 weeks ago
Job Summary
We are seeking a skilled Restaurant Service Professional to join our team at IIQAFGROUP. As a key member of our dining staff, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.
Key Responsibilities
- Customer Service
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked
- Inform customers about the day's specials
- Offer menu recommendations upon request
- Order Taking and Preparation
- Take accurate food and drinks orders
- Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
- Food and Beverage Service
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation
- Restaurant Operations
- Prepare tables by setting up linens, silverware, and glasses
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Teamwork and Communication
- Communicate order details to the Kitchen Staff
- Meet with restaurant staff to review daily specials and service specifications
Requirements
- Proven work experience as a Waiter or Waitress
- Hands-on experience with a cash register and ordering information system
- Basic math skills
- Attentiveness and patience for customers
- Excellent presentation skills
- Strong organizational and multitasking skills
- Active listening and effective communication skills
- Team spirit
- Flexibility to work in shifts
- High school diploma; food safety training is a plus
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