Customer Service Team Lead

Key Job AccountabilitiesAs a Front Office Senior Supervisor, your key responsibilities will include supervising and coordinating front office activities, providing guest support, leading and developing team members, and maintaining facilities.Main Job ResponsibilitiesFront Office Operation: Ensure seamless guest arrivals and departures, efficient cashiering...

Job DescriptionThe Customer Service Lead is responsible for providing exceptional customer service, resolving guest complaints, and overseeing the daily operations of the Front Desk. If you have a passion for delivering outstanding service and leading by example, we encourage you to apply.Key ResponsibilitiesGuest Service: Ensure all guests receive prompt...

Job SummaryZayed National Museum is seeking a highly skilled and experienced Visitor Services Unit Head to join our team. As a key member of our operations team, you will play a critical role in delivering exceptional visitor experiences and ensuring the highest standards of customer service.In this role, you will be responsible for managing the operational...

Job OverviewAl Nahiya Group seeks a dedicated CUSTOMER SERVICE TEAM MEMBER to assist in the development of Company's Customer Services & Call Center policy and procedures. The ideal candidate will have 10 years of experience in customer support services, preferably in a utility business.Key Responsibilities:Assist in establishing Company processes for...

We are seeking a Customer Service Project Lead to support our Customer Service Transformation Program. The ideal candidate will have a strong IT background and experience managing technology-driven business transformation initiatives.Key Skills and Qualifications:8+ years of experience in project management with a strong IT background.Proven experience...

We are looking for a skilled Team Lead to join our team at IIQAFGROUP. The ideal candidate will have a minimum of 2 years of relevant experience in a supervisory role and be able to manage shift teams effectively.Excellent customer service, communication, and organizational skills are required to succeed in this role.The successful candidate will have strong...

LEAD Development is seeking a highly skilled Architectural Designer to join our team. As a key member of our design team, you will be responsible for creating detailed CAD drawings and REVIT models, as well as preparing presentations and reports.Responsibilities:Collaborate with senior architects to prepare design presentations and reports.Create detailed...

We are seeking a skilled Architect to join our team at LEAD Development. In this role, you will assist in the review of design development drawings and participate in periodic in-house master planning.Key Responsibilities:Organize your own work and collaborate with others to meet set deadlines.Independently verify the completeness and accuracy of your work...

The ideal candidate for this role will be a seasoned professional with extensive experience in leading teams and managing operations in the food service industry.About the Role:Lead a team of catering assistants and junior coordinators.Oversee airline tray setting operations.Key Performance IndicatorsEnsure on-time delivery of catering services.Manage...

Summary: We are seeking an experienced and results-driven individual to join our team as a Customer Service Manager. In this role, you will be responsible for overseeing and managing the customer service operations to ensure exceptional service delivery and customer satisfaction. You will lead a team of customer service professionals, implement strategies to...

Company OverviewMajid Al Futtaim Holding is a leading retail and entertainment developer in the Middle East, North Africa, and Central Asia regions. Our mission is to create great moments for everyone, every day.Job DescriptionThe Assistant Store Manager supports the Store Manager in achieving sales targets and managing store teams to maximize profitability...

Assistant Manager Job DescriptionWe are looking for a highly motivated and experienced Assistant Manager to join our team at Azadea Group. As an Assistant Manager, you will be responsible for driving sales growth, managing inventory levels, and supervising staff to achieve business goals.Your primary focus will be on developing and implementing strategies to...

We are seeking a highly skilled Call Centre Team Lead to join our team at UAE Accountability Authority. As a Call Centre Team Lead, you will be responsible for supervising a team of customer service representatives, ensuring that they are equipped to handle customer inquiries and complaints in a professional and efficient manner.Key Responsibilities:Team...

About UsCognizant is a leading provider of information technology, consulting, and business process outsourcing services dedicated to helping businesses succeed.We deliver insight at speed and solutions at scale through our capabilities in strategy, design, technology, and industry/functional knowledge.Our team works closely with clients to elevate their...

TheWORK is a leading provider of luxury hospitality services in the UAE. We are seeking experienced professionals to join our team as Restaurant Team Leads in Dubai, Abu Dhabi, and Riyadh.Key Responsibilities:Lead and manage a team of wait staff to deliver exceptional customer experiencesEnsure efficient front-of-house operations, including managing...

About UsAnantara Hotels, Resorts & Spas offers a unique blend of luxury and local authenticity, ensuring that every stay is a memorable one. As a leader in the hospitality industry, we are committed to delivering exceptional service and creating unforgettable experiences for our guests.Job DescriptionOversee the daily operations of our food and beverage...

Job Title: Team Lead (Marketing) - Data ScientistJob Reference: SM68Type: PermanentClose Date: 14/04/2025Summary:We are seeking an experienced Team Lead - Data Scientist to drive commercial analytics, consumer insights, and data-driven decision-making within a semi-government entity in UAE. This role is ideal for professionals from a boutique or consulting...

Job OverviewAs a Senior Relationship Officer, you will be responsible for leading the Customer Care Unit (CCU) team to resolve customer requests in a timely and satisfactory manner.The ideal candidate will have a strong background in managing and motivating teams, with a proven track record of delivering exceptional customer service.We are looking for a...

Responsibilities:Monitoring customer service operations and guiding team membersSolving complex customer complaints and grievancesDesigning strategies to achieve and surpass the goals of different customer satisfaction metricsHiring new team members and training themManaging the customer loyalty programCreating weekly reports and discussing progress with the...

Responsibilities: Monitoring customer service operations and guiding team members Solving complex customer complaints and grievances Designing strategies to achieve and surpass the goals of different customer satisfaction metrics Hiring new team members and training them Managing the customer loyalty program Creating weekly reports and discussing progress...