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Housekeeping Attendant

2 months ago

Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates Ennismore Full time

About Ennismore

Ennismore is a pioneering hospitality company that offers a unique blend of luxury and inclusivity. With a focus on creating unforgettable experiences, we invite you to join our dynamic team as a Housekeeping Attendant.

Job Summary

We are seeking a highly motivated and detail-oriented Housekeeping Attendant to join our team. As a key member of our Housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and hospitality in our properties.

Key Responsibilities

  • Guest Services
    • Take note of all guest requests and instructions provided by the Housekeeping Supervisor.
    • Ensure proper stock of guest amenities, cleaning supplies, mini bar, and clean linen are arranged well on the trolley before starting work.
    • Check and make note of all the rooms with MAKE UP sign.
    • Check and make note of all the rooms with 'Do Not Disturb' sign before the end of the shift and respect the DND sign.
  • Housekeeping Operations
    • Personally supervise the end of day closing of the service area and ensure that all equipment is in the appropriate place and nothing is left around that can be hazardous.
    • At the end of the shift, communicate all information that the next shift or the supervisor needs to know for the smooth running of the operations.
    • Report to Housekeeping Supervisor in case guest valuables are exposed.
    • Follow hospitality key no. 3 while entering/leaving guests' rooms.
    • Clean the bathroom, walls, and bathtub thoroughly; replace fresh towels and amenities, and report any maintenance issues to Housekeeping.
    • Make up the bed; clean the bedroom and refill stationery, matches, and mini bar. Look for any spots or hair on the bed linen to be removed.
  • Qualifications
    • Diploma or degree in vocational hospitality, fresher or 1-year experience in a 4-5 star hotel.

What We Offer

  • Employee benefit card offering discounted rates in Accor worldwide.
  • Learning programs.
  • Opportunity to develop your talent and grow within your property and across the world.
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet21.