Hospitality Host

3 weeks ago


Dubai, Dubai, United Arab Emirates Sunset Hospitality Group Full time
Key Responsibilities:

• Greet guests and escort them to their tables, providing menus and ensuring a warm welcome.

• Manage waiting lists according to brand guidelines, ensuring a smooth and efficient dining experience.

• Offer suitable seating arrangements, taking into account guest preferences and special requests.

• Receive and record customer dining reservations, ensuring accurate and timely information.

• Ensure all orders are filled in a timely and accurate manner, maintaining high standards of quality and service.

• Maintain clean and organized tables and work areas, adhering to health and safety standards.

• Observe proper grooming and personal hygiene at all times, setting a positive example for guests and colleagues.

• Assist waiters and head waiters as needed, providing support and ensuring seamless service.

• Manage event-related work, including setting up tables and ensuring a smooth and efficient service.

• Ensure all guests receive positive and professional service, exceeding their expectations and building loyalty.

• Handle guest problems and complaints, resolving issues promptly and professionally.

• Attend regular departmental briefings and contribute to open communication within the assigned team.

• Perform other duties pertinent to this role as assigned by management.
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