Resort Ambassador
4 weeks ago
Job Summary
We are seeking a highly skilled and dedicated Resort Host to join our team at AccorHotel. As a Resort Host, you will be responsible for creating an exceptional guest journey from arrival to departure.
Key Responsibilities
- Deliver outstanding guest service by consistently applying standard operating procedures and demonstrating Banyan Tree brand standards.
- Provide a warm welcome and farewell to guests, ensuring a positive first impression and a memorable stay.
- Remain observant and responsive to guest needs, providing assistance and support as required.
- Act as an ambassador for Banyan Tree, promoting the brand's values and services.
- Maintain a high level of knowledge about hotel information, local services, and promotions, ensuring guests have a seamless and enjoyable experience.
- Monitor guest service personnel to ensure maximum guest satisfaction through personal recognition and prompt attention.
Requirements
- Minimum 2 years of experience in a similar capacity within an ultra-luxury hospitality environment.
- Outstanding guest service skills, professional presentation, and sophisticated communication skills.
- Proficient in English language (verbal and written), with Russian language proficiency an asset.
- Ability to handle multiple tasks in a fast-paced environment, remaining calm and collective under pressure.
- Flexibility in terms of working hours.
- Computer literacy in Windows, MS Office Suite, and Opera PMS systems.
- Ability to handle cash effectively and accurately.
Working Conditions
No remote work options available. Full-time employment.
-
Resort Ambassador
3 weeks ago
Dubai, Dubai, United Arab Emirates Atlantis Resort Full timeJob SummaryAs a key member of the Atlantis Resort team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for all visitors. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key Responsibilities• Provide...
-
Service Ambassador
3 weeks ago
Dubai, Dubai, United Arab Emirates Atlantis Resort Full timeJob SummaryAs a Service Ambassador at Atlantis Resort, you will be responsible for providing exceptional service to our guests while working closely with colleagues to ensure a seamless experience. Your primary goal will be to deliver a high level of service quality, ensuring that our guests receive the best possible experience. You will be knowledgeable...
-
Hotel Ambassador
4 weeks ago
Dubai, Dubai, United Arab Emirates Atlantis Resort Full timeAbout the Role:A Hotel Ambassador at the Atlantis Resort is a crucial member of our team, responsible for delivering exceptional service to our guests. This role requires a true people person who can work closely with guests and surrounding teams to anticipate, align, and surprise them with a natural and anticipatory style of service. Our team has an...
-
Customer Service Ambassador
3 weeks ago
Dubai, Dubai, United Arab Emirates Atlantis Resort Full timeKey Responsibilities:As a Reception Manager at Atlantis Resort, you will be responsible for delivering exceptional customer service to guests, meeting and greeting them with a smile, and creating an amazing experience while dining with us. You will form strong relationships with guests staying in the hotel and its suites, local residents, and regulars, and...
-
Resort Ambassador
3 weeks ago
Dubai, Dubai, United Arab Emirates Banyan Tree Full timeJob SummaryAs a Resort Host at Banyan Tree, you will be responsible for creating an exceptional guest journey. This role requires a high level of commitment to taking care of guests from arrival to departure, ensuring a warm welcome and fond farewell.Apply standard operating procedures in your department to maintain consistency and efficiency.Demonstrate...
-
Porte Cochere Ambassador
4 weeks ago
Dubai, Dubai, United Arab Emirates Atlantis Resort Full timeJob SummaryThe Porte Cochere Ambassador is responsible for creating a warm and welcoming atmosphere for guests at Atlantis, The Palm. This role requires a high level of professionalism, energy, and courtesy when greeting guests and assisting with arrivals and departures.Key ResponsibilitiesEnsure a smooth and efficient flow of guests through the porte...
-
Hospitality Ambassador
4 weeks ago
Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full timeJob SummaryA Hospitality Ambassador at Anantara Hotels & Resorts is responsible for delivering exceptional service to guests in our food and beverage outlets. This role requires a strong knowledge of menus, beverages, and resort facilities, as well as excellent communication and teamwork skills.Main Responsibilities• Provide prompt and courteous service to...
-
Hotel Service Ambassador
4 weeks ago
Dubai, Dubai, United Arab Emirates Atlantis Resort Full timeKey Responsibilities:• Provide exceptional service to hotel guests and patrons• Ensure accurate and prompt luggage service, directions, and property information• Act as a proactive ambassador of Atlantis, The Royal, promoting hotel experiences and offerings• Create thrilling guest experiences and ensure seamless interactionsAbout the Role:The Bellman...
-
Lobby Ambassador
4 weeks ago
Dubai, Dubai, United Arab Emirates Atlantis Resort Full timeAbout the Role:We are seeking a highly skilled and friendly individual to join our team as a Lobby Ambassador at Atlantis The Palm. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests and employees, ensuring a warm and welcoming experience from the moment they arrive.Key Responsibilities:Provide...
-
Hospitality Ambassador
4 weeks ago
Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full timeJob SummaryA Hospitality Ambassador is required to provide exceptional service to guests at Anantara Hotels & Resorts. As a key member of the food and beverage team, you will be responsible for ensuring a seamless and enjoyable experience for all guests. Your main duties will include working as part of a team to deliver prompt and courteous service,...
-
Dining Service Ambassador
3 weeks ago
Dubai, Dubai, United Arab Emirates Novotel Bogor Golf Resort & ConventionCenter Full timeRole SummaryAs a Dining Service Ambassador at Novotel Bogor Golf Resort & Convention Center, you will play a vital role in delivering exceptional service and cuisine to our guests.ResponsibilitiesGuest Service: Assist guests regarding menu items in an informative and helpful way, ensuring they have a unique and valued experience.Beverage Knowledge: Have full...
-
Hotel Ambassador
4 weeks ago
Dubai, Dubai, United Arab Emirates Atlantis Resort Full timeKey Responsibilities:• Provide exceptional service to guests, anticipating their needs and exceeding their expectations.Key Skills:• Excellent communication and interpersonal skills, with the ability to work closely with guests and internal teams.• Strong knowledge of the hotel and local area, with the ability to create tailored guest experiences and...
-
Luxury Service Ambassador
4 weeks ago
Dubai, Dubai, United Arab Emirates Atlantis Resort Full timeAbout the Role:We are seeking a highly skilled and charismatic VIP Hostess to join our team at Atlantis Resort. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming experience from the moment they arrive.Key Responsibilities: Greet guests upon arrival and bid farewell...
-
Customer Service Ambassador
4 weeks ago
Dubai, Dubai, United Arab Emirates Atlantis Resorts dubai Full timeAbout The RoleAs a Customer Service Ambassador at Atlantis Resorts Dubai, you will be the first point of contact with our guests, creating a positive impression and setting the tone for an unforgettable experience. Your role will involve greeting guests upon arrival, informing them of their wait time, monitoring the waiting list, and showing guests to their...
-
Resort Activities Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full timeJob SummaryWe are seeking a highly skilled and enthusiastic Resort Activities Coordinator to join our team at Anantara Hotels & Resorts. As a key member of our resort team, you will be responsible for delivering exceptional tourism experiences to our guests.Key ResponsibilitiesLiaise with the Activities and Recreation Supervisor to determine bookings and...
-
Hotel Ambassador
4 weeks ago
Dubai, Dubai, United Arab Emirates the first group dubai Full timeJob SummaryThe Hotel Ambassador is responsible for creating a welcoming and safe environment for guests and visitors entering the hotel. They are the first point of contact for guests and are responsible for greeting them with warmth and hospitality. The Hotel Ambassador also ensures that the hotel entrance and surrounding areas are kept clean and secure.Key...
-
VIP Service Ambassador
3 weeks ago
Dubai, Dubai, United Arab Emirates Atlantis Resort Full timeAbout the Role:As a VIP Waitress at Atlantis Resort, you will provide exceptional service and support to colleagues to ensure a memorable experience for our guests. You will be responsible for delivering an outstanding standard of service, while maintaining a thorough knowledge of our food and beverage menu and promotional activities.Key...
-
Customer Experience Ambassador
3 weeks ago
Dubai, Dubai, United Arab Emirates Novotel Bogor Golf Resort & ConventionCenter Full timeImmerse Yourself in Exceptional Customer ServiceAt Novotel Bogor Golf Resort & Convention Center, we're seeking a skilled Guest Service Agent to join our team. As a proud representative of our hotel, you will be responsible for delivering unforgettable experiences for our guests from the moment they arrive to their departure. Your exceptional service skills,...
-
Lobby Ambassador
3 weeks ago
Dubai, Dubai, United Arab Emirates AccorHotel Full timeJob Summary:We are seeking a highly skilled Lobby Hostess to join our team at Sofitel Dubai The Palm. As a Lobby Hostess, you will be the first point of contact for our guests and will be responsible for ensuring that they have a memorable experience at our resort.Key Responsibilities:Welcoming and bidding farewell to guests in a traditional mannerAssisting...
-
Customer Service Ambassador
3 weeks ago
Dubai, Dubai, United Arab Emirates Atlantis Resort Full timeKey Responsibilities:• Provide exceptional customer service to guests and respond to their inquiries in a timely and professional manner.Requirements:• Bachelor's degree in Hospitality Management or equivalent experience in a similar role.• Familiarity with hotel reservation systems, such as Opera or similar.• Excellent communication skills and...