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Business Operations Director

1 week ago

Dubai, Dubai, United Arab Emirates Love Recruitment Full time

**Job Description:**

We are seeking an experienced Business Operations Director to lead our Dubai location. As a key member of our team, you will be responsible for driving sales, managing client relationships, and overseeing daily operations.

The ideal candidate will have 3 years of experience in a fitness job or sales role, with a strong track record of exceeding targets. They will also possess excellent client relationship skills, operational competence, commercial awareness, and the ability to make data-driven decisions.

Key Responsibilities:

  • Implement and manage sales strategies focused on lead generation, client acquisition, and achieving monthly revenue goals.
  • Conduct consultations to understand client goals and present our services as the best solution.
  • Oversee lead pipelines, ensuring consistent follow-up and high conversion rates.
  • Monitor and report on KPIs, adjusting strategies as needed to maximize performance.
  • Develop strategies to enhance client satisfaction and retention.
  • Oversee daily operations to ensure a clean, safe, and welcoming environment.
  • Provide top-tier service at every touchpoint from initial sales to ongoing client engagement.

What We're Looking For:

  • Sales Expertise: 3 years of experience in a fitness job or sales role, ideally in a service-oriented field, with a strong track record of exceeding targets.
  • Client Relationship Skills: Skilled in building and nurturing client relationships with a focus on long-term retention.
  • Operational Competence: Strong understanding of day-to-day gym operations.
  • Commercial Awareness: Proficiency with business metrics and data-driven decisions.
  • Proactive Problem Solver: Solutions-driven with excellent communication skills.