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Representative Supervisor

2 weeks ago

Sharjah, Sharjah, United Arab Emirates Damas Medical Center Sharjah Full time

**Job Description**

The Representative Supervisor will oversee a team of customer service representatives, ensuring that they are equipped to handle customer inquiries and resolve issues in a professional and timely manner.

**Key Responsibilities:**

  • Supervising and mentoring call center representatives.
  • Providing coaching and feedback to improve agent performance.
  • Collaborating with other departments to resolve customer complaints and issues.

**Requirements:**

  • Minimum 1 year of experience in customer service or a related field.
  • Strong leadership and communication skills.
  • Able to work independently and as part of a team.