Customer Experience Manager

Customer Experience ManagerAl-Futtaim Motors seeks an experienced Customer Experience Manager to drive sales growth and ensure maximum customer satisfaction. This role involves identifying and capitalizing on sales opportunities, adhering to company procedures, and developing strong relationships with clients.Key Responsibilities:Drive sales growth by...

Heading the Customer Servicedepartment, including on-shore and off-shoreteams.Developing and implementing yearlystrategic plans to improve customer service operations, enhancecustomer and satisfaction, and meet businessobjectives.Recruiting, training, and managinga team of customer service representatives, team leaders,supervisors and support...

We value quality and excellence at Al Marwan General Contracting Company and strive to deliver exceptional results.To help us achieve this goal, we are seeking a highly skilled Quality Control Expert who can ensure our sales and tele sales teams meet the highest standards.Key Responsibilities:Regularly assess sales and tele sales calls to evaluate adherence...

About Our TeamWe are a dynamic and multicultural team dedicated to delivering exceptional customer experiences.Job RequirementsWe are seeking a highly skilled Customer Service Representative who is fluent in multiple languages and has excellent verbal and written communication skills.Main Responsibilities:Handle Customer Inquiries: Handle inbound and...

Job Summary:We are looking for a skilled Customer Experience Specialist to join our team at Paradox Dubai. The ideal candidate will be responsible for managing customer experiences, ensuring the team's objectives and sales goals are met.The successful candidate will have experience in customer service, team management, and administrative tasks. They will...

Responsibilities:Trackingcustomer experiences across online and offline channels, devices,and touchpoints.Collaborating with ITdevelopers, as well as the production, marketing, and sales teamsto enhance customer services and brandawareness.Aligning customer experiencestrategies with marketing initiatives. as well as informingcustomers about new product...

Dorchester Collection Dubai seeks a Service Quality Manager to oversee the delivery of exceptional guest experiences. As a key member of our team, you will be responsible for ensuring that our services meet the highest standards, resulting in loyal customers and positive word-of-mouth.Job Description:Develop and implement quality assurance programs to...

About the RoleWe are looking for a Customer Experience Associate who can excel in a fast-paced environment and deliver outstanding results. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that every interaction is memorable.Key ResponsibilitiesGreet customers warmly and help them navigate our menu...

The Barista will play a key role in delivering exceptional customer service and creating a warm and inviting atmosphere for our guests. They will be responsible for greeting customers, taking orders, preparing and serving hot and cold beverages, and maintaining a clean and organized workspace.Key ResponsibilitiesGreet customers and take orders in a timely...

About Us: Air Arabia is a leading low-cost carrier in the Middle East, offering a unique travel experience to destinations across the globe. As a Flight Attendant with our airline, you will have the opportunity to work with a dynamic team of professionals who share your passion for providing exceptional customer service.Role Overview:Ensure the safety and...

About the RoleWe are looking for a talented and adaptable individual to join our Cabin Crew team. As a key representative of Air Arabia, you will play a vital role in delivering exceptional customer experiences and ensuring the highest standards of safety and security.Key ResponsibilitiesWelcoming and assisting passengers during boarding and...

Responsibilities:Delegating anddirecting service tasks, monitoring the progress of currentprojects, and managing service team members to ensure theteam's objectives and sales goals aremet.Handling customer complaints or concernsquickly and professionally to maintain good customer relationshipsand ensure repeat customers.isting with orperforming...

Responsibilities:Delegating anddirecting service tasks, monitoring the progress of currentprojects, and managing service team members to ensure theteam's objectives and sales goals aremet.Handling customer complaints or concernsquickly and professionally to maintain good customer relationshipsand ensure repeat customers.isting with orperforming...

Responsibilities: Delegating anddirecting service tasks, monitoring the progress of currentprojects, and managing service team members to ensure theteam's objectives and sales goals aremet. Handling customer complaints or concernsquickly and professionally to maintain good customer relationshipsand ensure repeat customers. isting with orperforming...

Responsibilities:Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.isting with or performing...

Suitable candidate for Customer Service Manager role must have 5+ years of experience in a multinational or reputed manufacturing company (Steel, Iron, Aluminium, Industrial products, chemicals, Machinery, Building materials) and managing a team of customer service reps & internal stakeholders. Experience in Customer Service, Logistics, Supply chain, Sales...

Responsibilities:Followingup on leads and winning new clients.Developingand implementing strategic plans to manage and growaccounts.Retaining clients and buildingstrong, trusting relationships.Understandingclient needs and identifying new business opportunities within yourportfolio.Providing superior customer serviceand ensuring client...

Responsibilities:Developingeffective communication platforms for clients andstaff.Inspiring repeat business fromclients.Conducting customer service workshopsand presentations.Monitoring and measuringclient satisfaction.Liaising with differentdepartments about client queries.Offeringadvice to clients on services andproducts.Developing surveys and...

RESPONSIBILITIESManage a client servicing team to ensure prompt delivery of service to the responsible clients in order to achieve the set financial objectives and other operational performance indicators. Adept in independently handling all stages in a Customized Market Research Project:  1. Responding to RFP / Proposal Design (Objective Research design...

Job SummaryWe are seeking an experienced Sales and Account Management Professional to join our team at Allied Transport. As a Logistics Industry Specialist, you will be responsible for managing customer relationships, resolving complaints, and identifying new business opportunities.