Admissions Expert

1 week ago


Dubai, Dubai, United Arab Emirates AMAZON EDUCATION SERVICES Full time

We are seeking an Admissions Counselor to join our team at Amazon Education Services.

Job Overview:

  • Act as the primary point of contact for Arabic-speaking clients, responding to inquiries and providing solutions in a timely manner.
  • Communicate the value of our university programs and courses to prospective students.
  • Guide students through the admissions process, ensuring a smooth experience.

Main Responsibilities:

  1. Foster strong relationships with Arabic-speaking clients, promoting our education services.
  2. Develop and implement strategies to enhance customer satisfaction and loyalty among Arabic-speaking clientele.
  3. Collaborate with internal teams to ensure seamless delivery of education services.
  4. Maintain accurate records of client interactions and performance metrics.
  5. Analyze client needs, providing tailored solutions and support.

Required Skills:

  • Fluency in Arabic and English.
  • 2-3 years of experience in sales, tele sales, or admissions counseling in the education/training sector.
  • Excellent communication and interpersonal skills.
  • Broad understanding of education systems.
  • Customer-centric with strong problem-solving abilities.
  • Ability to multitask, prioritize, and manage time effectively.
Seniority Level

Entry level

Employment Type

Full-time

Job Function

Education and Training

Industries

Education Administration Programs



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