Customer Service Representative

1 week ago


Dubai, Dubai, United Arab Emirates Property Finder Group Full time
Job Description

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Property Finder Group. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients and ensuring their needs are met.

Key Responsibilities:
  • Serve Customers with Excellence: Provide accurate and timely information to customers regarding our products and services, and resolve any issues that may arise.
  • Build Strong Relationships: Foster strong relationships with our internal and external customers by providing prompt and accurate service, promoting customer loyalty and retention.
  • Meet Performance Goals: Ensure that performance goals are consistently met based on quality standards, and provide support to team members to help them achieve their goals.
  • Support Team Members: Provide training and guidance to team members on best practices, and act as a subject matter expert to help them resolve complex issues.
  • Drive Business Growth: Collaborate with departments across Property Finder Group to identify opportunities for growth and improvement, and provide recommendations for process enhancements.
  • Stay Ahead of the Curve: Maintain a thorough knowledge of our products and services, and stay up-to-date on industry trends and best practices.
  • Exercise Independent Judgment: Make informed decisions and take action independently to resolve issues and achieve goals.

We are looking for a highly motivated and experienced individual who is passionate about delivering exceptional customer service and driving business growth. If you have a strong customer service background and a proven track record of success, we encourage you to apply for this exciting opportunity.



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