Guest Services Associate

6 days ago


Dubai, Dubai, United Arab Emirates IHG Hotels & Resorts Full time

Responsibilities:

  • Manage guest room reservations, changes, and cancellations in accordance with established procedures.
  • Respond to guest inquiries regarding hotel services, local attractions, and travel directions.
  • Collaborate with colleagues to ensure seamless guest experiences and efficient operations.

Skills and Qualifications:

  • 1-2 years of experience in a similar or relative role in a 4 or 5-star hotel is preferred.
  • Excellent English communication skills; Arabic language skills highly valued.
  • Able to work flexible and/or rotating shifts.
  • Familiarity with reservations and booking systems used in the hotel industry is essential.

Benefits:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A fun and supportive work environment.


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