Hospitality Service Associate

4 days ago


Dubai, Dubai, United Arab Emirates The First Group Full time
About The First Group

We are a leading innovator in the hospitality industry, providing exceptional experiences to our guests. Our corporate ethos and unique vision for the future of hospitality is encapsulated in our fast-growing portfolio of award-winning hotels and residences, exciting F&B outlets and lifestyle venues.

Our hotel brand, The First Collection, reflects the rich culture, innovative spirit, and unparalleled refinement for which Dubai is famous. We offer urban lifestyle resorts with cutting-edge guest facilities and services, including exclusive access to Soluna Restaurants and Beach Club on Palm Jumeirah.

Job Description: Food and Beverage Associate
  • Provide exceptional service to guests by welcoming them, taking orders, and serving food and drinks.
  • Ensure that each order is prepared correctly and delivered in a timely manner, working closely with the kitchen and bar staff.
  • Maintain a clean and organized dining area, setting up tables and chairs, sweeping and mopping floors, and cleaning dishes and utensils.
  • Handle payments, process credit card transactions, make change, and provide receipts.
Responsibilities
  1. Welcome guests, introduce yourself, and take their orders.
  2. Serve food and drinks to guests, ensuring correct preparation and timely delivery.
  3. Respond to guest requests and ensure special requests are met.
  4. Check in with guests during their meal to ensure satisfaction with food, service, and atmosphere.
  5. Maintain inventory of food and beverages, restocking items as needed.
  6. Ensure all food and beverages meet quality and safety standards.
Requirements
  • High school diploma or equivalent required.
  • Prior experience in a restaurant or hospitality setting preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Strong attention to detail and organizational skills.
  • Ability to stand and walk for extended periods.
  • Basic math and computer skills.
  • Knowledge of food and beverage industry standards and regulations.
  • Ability to work flexible hours, including evenings and weekends.


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