Customer Experience Specialist
3 days ago
Oversee customer satisfaction surveys and resolve complaints efficiently.
Manage the leads process, ensuring timely follow-ups with CRM and sales teams.
Prepare and submit weekly lead reports for performance tracking.
Enhance the customer delivery experience, ensuring smooth and memorable handovers.
Coordinate marketing demo logistics and delivery preparation for campaigns.
Create and process LPOs with accuracy and efficiency.
Work with third-party suppliers to support marketing and operational tasks.
• Automotive industry experience is a must.
• Skilled in Excel for generating detailed reports.
• Proficient in Microsoft Dynamics 365 (D365) or similar CRM platforms.
• Fluency in Arabic is preferred for effective customer engagement.
• Excellent communication and interpersonal skills to handle customer interactions.
• Creative, ambitious, and willing to learn, bringing fresh ideas to improve the customer journey.
• Proactive in streamlining operations and ensuring smooth task execution.
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Customer Experience Specialist
7 days ago
Dubai, Dubai, United Arab Emirates Talents Tide Full timeJob Title: Customer Experience SpecialistTalents Tide is seeking a customer-focused and service-oriented Customer Experience Specialist to ensure an exceptional experience for athletes, spectators, and event organizers.The ideal candidate will have excellent communication skills, be able to work effectively under pressure, and have a strong understanding of...
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Customer Experience Specialist
6 days ago
Dubai, Dubai, United Arab Emirates Robinson & Co (Singapore) Pte Ltd Full timeRole OverviewAs a Customer Experience Specialist at Robinson & Co (Singapore) Pte Ltd, you will play a crucial role in ensuring seamless customer interactions. Your primary responsibility will be to manage and resolve customer complaints efficiently, providing timely responses to all queries. To excel in this position, you should possess strong analytical...
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Customer Experience Specialist
1 week ago
Dubai, Dubai, United Arab Emirates Seven Club Full timeAbout the RoleWe are looking for a talented Customer Experience Specialist to join our Seven Club team. In this role, you will be responsible for ensuring a high level of customer satisfaction by promptly addressing queries and resolving issues. You will also provide clear and accurate information about services, policies, and wellness offerings to our...
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Customer Experience Specialist
5 days ago
Dubai, Dubai, United Arab Emirates Independent Food Company Full timeBecome part of our vibrant team as a Customer Experience Specialist!The Independent Food Company operates multiple hospitality concepts, including SALT, Switch, Parker's, Candy, Somewhere and Public.We're seeking dedicated individuals who can deliver exceptional customer experiences and contribute to our success.This role requires:Providing personalized...
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Customer Experience Specialist
12 hours ago
Dubai, Dubai, United Arab Emirates Emaar Properties (P.J.S.C.) Full timeWe are seeking a skilled Customer Experience Specialist to join our team as an F&B Ambassador (bartender).Key RequirementsA genuine service personality with high emotional intelligence.Maintain the highest level of customer satisfaction by adhering to service standards and procedures.The ideal candidate will have:A minimum of one-year experience in a similar...
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Customer Experience Specialist
2 days ago
Dubai, Dubai, United Arab Emirates Rotana Hotels Full timeRotana Hotels seeks a skilled Customer Experience Specialist to provide exceptional service to our guests. Key responsibilities include:• Answering phone calls in a professional and friendly manner, addressing guest inquiries and resolving issues efficiently.• Maintaining effective communication with hotel departments to ensure smooth service delivery...
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Customer Experience Specialist
6 days ago
Dubai, Dubai, United Arab Emirates Aquazone Full timeWhat We're Looking ForWe are looking for a highly motivated and results-driven Sales Professional who can thrive in a fast-paced environment. You will possess a flair for sales, with a passion to increase all sales opportunities while applying your strong negotiation skills.This is complemented by your ability to develop and build rapport with prospective...
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Customer Experience Specialist
2 weeks ago
Dubai, Dubai, United Arab Emirates Tesla Full timeWhat To ExpectAs a Sales Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey. As a crucial member of our dynamic team, you will play a pivotal role in shaping the success of our business by creating meaningful...
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Customer Experience Improvement Specialist
3 days ago
Dubai, Dubai, United Arab Emirates edari Full timeAbout the RoleWe are looking for a motivated and results-driven Customer Experience Improvement Specialist to join our Procurement team at edari. In this role, you will be responsible for ensuring a seamless procurement experience for internal stakeholders, suppliers, and customers by overseeing the ticketing system, chatbot, voice of customer initiatives,...
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Customer Experience Specialist
2 days ago
Dubai, Dubai, United Arab Emirates Juma Al Majid Holding Group Full timeJob SummaryJuma Al Majid Holding Group invites applications for the position of Customer Experience Specialist - Dubai, who will play a crucial role in enhancing customer satisfaction and driving sales growth in the dynamic automobile industry.Primary ResponsibilitiesDevelop and maintain strong relationships with customers to understand their needs and...
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Customer Experience Manager
7 days ago
Dubai, Dubai, United Arab Emirates Amazon Full timeJob Overview: As a Customer Experience (CX) Program Specialist at Amazon, you will be responsible for defining and delivering a CX roadmap that significantly improves the shopping experience for customers. This role requires building a detailed understanding of our customers' needs and behaviors, identifying and prioritizing improvements, and influencing...
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Customer Experience Specialist
3 weeks ago
Dubai, Dubai, United Arab Emirates MAJID AL FUTTAIM Full timeResponsibilitiesSupport the development of customer journey maps and service blueprints for the SHARE loyalty programme, collaborating with product managers, commercial managers, and operations managers to elevate product and service design.Participate in the ideation of new projects to meet customer needs.Analyze the Voice of the Customer programme,...
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Customer Experience Specialist
1 week ago
Dubai, Dubai, United Arab Emirates MAJID AL FUTTAIM Full timeSupport the development customer journey maps and service blueprints for SHARE loyalty programme and collaboration with product managers, commercial managers, operations managers to elevate product and service design Participate in ideation of new projects to meet customer needs Analysis of Voice of the Customer programme translating data into tangible...
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Customer Experience Engineer
14 hours ago
Dubai, Dubai, United Arab Emirates Salesforce, Inc. Full timeKey ResponsibilitiesMeasure success by the overall performance of the Sales team in growing annual revenues and providing solution expertise to support growing the sales pipeline across the assigned territory.Work closely with sales teams, partners, product and industry specialists to plan and deliver on sales campaigns.Lead client discovery and workshop...
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Customer Experience Specialist
19 minutes ago
Dubai, Dubai, United Arab Emirates MAJID AL FUTTAIM Full timeSupport the development customerjourney maps and service blueprints for SHARE loyalty programme andcollaboration with product managers, commercial managers,operations managers to elevate product and servicedesign Participate in ideation of new projectsto meet customer needs Analysis of Voice of theCustomer programme translating data into tangible action by...
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Customer Experience Specialist
3 weeks ago
Dubai, Dubai, United Arab Emirates MAJID AL FUTTAIM Full timeSupport the development customerjourney maps and service blueprints for SHARE loyalty programme andcollaboration with product managers, commercial managers,operations managers to elevate product and servicedesignParticipate in ideation of new projectsto meet customer needsAnalysis of Voice of theCustomer programme translating data into tangible action by...
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Customer Experience Specialist
1 week ago
Dubai, Dubai, United Arab Emirates Agoda Full timeRoles and responsibilities Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat). Required to support combination of Agoda products (Hotel, Flights, Activities and more) to support the business needs after being trained for required skills...
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Digital Customer Experience Manager
2 days ago
Dubai, Dubai, United Arab Emirates Salesforce, Inc. Full timeAbout the RoleWe are looking for a highly motivated and experienced Senior Marketing Cloud Solution Engineer to join our Middle East Solution Engineering team. As a key member of our team, you will be responsible for delivering exceptional customer experiences by providing technical expertise and support to customers and partners.Your primary focus will be...
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Customer Experience Specialist
2 weeks ago
Dubai, Dubai, United Arab Emirates Agoda Full timeRoles and responsibilitiesDeliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).Required to support combination of Agoda products (Hotel, Flights, Activities and more) to support the business needs after being trained for required skills.Professionally...
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Customer Experience Specialist
14 hours ago
Dubai, Dubai, United Arab Emirates Hamilton Aquatics Swimming Training Full timeJob OverviewAt Hamilton Aquatics, we're seeking a highly skilled Customer Happiness Executive to provide exceptional customer service and be the first point of contact for our clients. The ideal candidate will thrive in a dynamic environment, providing clear and knowledgeable information about our programmes while ensuring a smooth customer experience.About...