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Technical Solutions Consultant

2 months ago

Dubai, Dubai, United Arab Emirates Uqudo Technology Limited Full time
About Uqudo Technology Limited

Uqudo Technology Limited is a leading provider of identity verification solutions, dedicated to empowering businesses to navigate the complexities of identity management with confidence and ease.

Job Title: Technical Solutions Consultant

We are seeking a highly skilled Technical Solutions Consultant to join our team. As a Technical Solutions Consultant, you will play a critical role in understanding our customers' ID verification, Know Your Customer (KYC), and Know Your Business (KYB) needs, and proposing innovative solutions to address their specific requirements.

Key Responsibilities:
  • Customer Needs and Solutions:
    • Assist the sales team in defining Uqudo capabilities in customer meetings.
    • Gain a thorough understanding of customers' IDV, KYC, and KYB requirements, addressing their pain points effectively.
    • Provide comprehensive knowledge of Uqudo solutions to support sales efforts and offer tailored proposals.
    • Conduct engaging demonstrations of Uqudo technology.
  • Pilot and Proof of Concept Initiatives:
    • Oversee successful pilots and trials, ensuring a seamless customer experience.
    • Provide training and support during proof of concept projects.
  • Collaboration and Proposal Development:
    • Collaborate closely with Sales to develop persuasive end-to-end proposals aligned with customer requirements.
    • Clearly articulate the value proposition and technical advantages of Uqudo solutions.
    • Support sales process by contributing to project architecture and identifying customer needs.
  • Continuous Learning and Relationship Building:
    • Stay updated on the latest advancements in technology, adapting knowledge to deliver cutting-edge solutions.
    • Establish and nurture meaningful relationships with technical stakeholders.
Requirements:
  • Expertise in ID Verification and KYC:
    • Demonstrated proficiency and experience in ID verification processes.
    • Experience working with enterprise organizations.
  • Strong Technical Background:
    • Solid understanding of software development, cloud computing, and related technologies.
    • Experience with SaaS (REST), mobile (SDKs, SWIFT, Kotlin, etc), security, and UX.
    • Ability to identify product enhancements and resolve technical issues impacting customer operations.
  • Excellent Communication and Collaboration Skills:
    • Ability to effectively communicate complex technical concepts.
    • Collaboration and relationship-building skills.
  • Customer-Centric Approach and Continuous Learning Mindset:
    • Proven ability to understand and address customer needs, with a passion for delivering exceptional experiences.
    • Commitment to continuous learning and adaptation.
What We Offer:

At Uqudo Technology Limited, we offer a dynamic and innovative work environment, with opportunities for professional growth and development. We are committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state, or local laws.