Hospitality Operations Manager

6 days ago


Dubai, Dubai, United Arab Emirates Talent Bridge HR Consultancy Dubai Full time
Talent Bridge HR Consultancy Dubai

We are seeking a highly skilled and experienced female Hospitality Manager to oversee the day-to-day operations of our clients hospitality department in Dubai.

Key Responsibilities:
  • Oversee the daily operations of the hospitality department, including front desk, housekeeping, food and beverage, and guest services.
  • Develop and implement strategies to increase guest satisfaction and revenue.
  • Train and supervise staff to ensure high-quality service is provided at all times.
  • Manage and monitor budgets, expenses, and financial performance of the department.
  • Maintain a positive and professional relationship with guests, addressing any concerns or issues promptly and effectively.
  • Collaborate with other departments to ensure a seamless guest experience.
  • Develop and maintain relationships with vendors and suppliers.
  • Conduct regular performance evaluations and provide feedback to staff.
  • Create and implement policies and procedures to ensure efficient and effective operations.
  • Stay updated on industry trends and make recommendations for improvements and enhancements to the business.
Requirements:
  • Bachelor's degree in Hospitality Management or related field.
  • Minimum of 5 years of experience in a similar role, preferably in a luxury hotel or resort.
  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Proven track record of delivering exceptional customer service.
  • Ability to work under pressure and handle multiple tasks simultaneously.
  • Strong financial acumen and experience managing budgets.
  • Knowledge of industry regulations and standards.
  • Fluent in English; knowledge of Arabic is a plus.
  • Must be female and currently based in Dubai, United Arab Emirates.


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