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Restaurant Operations Manager

2 months ago


Dubai, Dubai, United Arab Emirates RIKAS Hospitality Group Full time
About RIKAS Hospitality Group

Rikas Hospitality Group is a renowned collection of award-winning restaurants and cafes based primarily in Dubai. Our philosophy revolves around crafting unique Food and Beverage brand concepts, developing culinary experiences with distinctive energy and character, and an eclectic mix of authentic concepts with each new addition bringing something different to the table.

Our brand has evolved with the launch of Paris's much-loved La Cantine du Faubourg, and now consists of some of the Middle East's most exceptional culinary projects, such as Mimi Kakushi, Ninive, Lana Lusa, Gohan, Chez Wam, Tago Mago, Twiggy by La Cantine, Kyma Beach, Madeleine et Marcel, Xu, Eugene Eugene, Lolli, Blue Box Cafe, and Aretha.

Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to assist the Restaurant Manager in the day-to-day operations of our restaurant. The ideal candidate will have a proven track record in restaurant management or supervisory roles, with strong leadership and team management skills.

Key Responsibilities
  • Assist the Restaurant Manager in overseeing the day-to-day operations of the restaurant.
  • Supervise and train staff, including servers, hosts, and kitchen personnel, to ensure high standards of food quality and service.
  • Monitor and maintain high standards of food quality and service.
  • Handle customer inquiries, feedback, and complaints in a professional manner.
  • Assist in creating staff schedules and managing payroll.
  • Ensure compliance with health and safety regulations and restaurant policies.
  • Assist with inventory management and ordering supplies.
  • Support marketing and promotional activities to drive sales and attract customers.
  • Contribute to the development and implementation of operational strategies and procedures.
Requirements
  • Proven experience in a restaurant management or supervisory role.
  • Strong leadership and team management skills.
  • Excellent customer service and communication abilities.
  • Ability to handle high-pressure situations and solve problems efficiently.
  • Knowledge of food safety regulations and best practices.
  • Strong organizational and multitasking skills.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • High school diploma or equivalent; a degree in Hospitality Management or a related field is a plus.
What We Offer
  • Competitive salary and performance-based bonuses.
  • Comprehensive benefits package.
  • Opportunities for professional growth and advancement.
  • A collaborative and innovative work environment.
  • Be part of a prestigious and renowned establishment.