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Operations Support Coordinator
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Dubai, Dubai, United Arab Emirates dubizzle Full timeUnlock Your Potential with DubizzleAt Dubizzle, we're on a mission to revolutionize the way people connect and find what they need. As a key member of our team, you'll play a vital role in helping us achieve this goal.About the RoleWe're seeking an exceptional Operations Support Executive to join our team. As an Operations Support Executive, you'll be...
Sales Operations Coordinator
2 months ago
We are seeking a highly skilled and organized Operations Support Specialist to join our team at Dubizzle. As a key member of our sales support team, you will play a vital role in ensuring the smooth operation of our sales processes.
Key Responsibilities- Support Sales Team: Provide comprehensive support to our sales team by managing inquiries, responding to customer requests, and addressing any concerns or issues promptly and professionally.
- Administrative Support: Assist in setting up packages, payment plans, maintaining client databases, and ensuring accuracy and adherence to company policies and procedures.
- Liaison and Communication: Serve as a liaison between the sales team and other departments, facilitating communication and coordination to expedite sales processes and resolve issues effectively.
- Process Improvement: Continuously seek opportunities to improve sales support processes and procedures, implementing enhancements to streamline operations and enhance overall efficiency.
- Customer Service: Uphold a high standard of professionalism, integrity, and customer service in all interactions, reflecting positively on the company's brand and reputation.
- Photography Requests: Schedule and manage photography requests.
- Issue Resolution: Collaborate with cross-functional teams to escalate and resolve complex issues promptly.
- Proficiency in written and verbal English and Arabic.
- A minimum of secondary education.
- At least 1-2 years of experience in a sales support and customer support role.
- Knowledge of ticketing systems and CRM is a plus.
- Demonstrated experience in sales operations, including knowledge of sales processes and methodologies.
- Proficiency in Google Suite applications, including Gmail, Google Drive, Google Docs, Google Sheets, and Google Calendar.
- Strong organizational, problem-solving, and multi-tasking skills.
- High attention to detail.
- Proactive and result-driven.
- Team player mentality with the willingness to collaborate across departments to achieve common goals.
- Patient, flexible, enthusiastic, and empathetic.
- A fast-paced, high-performing team.
- Multicultural environment with over 50 different nationalities.
- Competitive Tax-free Salary.
- Comprehensive Health Insurance.
- Annual Air Ticket Allowance.
- Employee discounts at multiple vendors across the Emirates.
- Rewards & Recognitions.
- Learning & Development.
