Operations Support Coordinator
3 weeks ago
Unlock Your Potential with Dubizzle
At Dubizzle, we're on a mission to revolutionize the way people connect and find what they need. As a key member of our team, you'll play a vital role in helping us achieve this goal.
About the Role
We're seeking an exceptional Operations Support Executive to join our team. As an Operations Support Executive, you'll be responsible for providing comprehensive support to our sales team, ensuring seamless communication and collaboration across departments.
Your Key Responsibilities
- Support Sales Team: Provide timely and effective support to our sales team, addressing inquiries, responding to customer requests, and resolving issues promptly and professionally.
- Process Management: Assist in setting up packages, payment plans, and maintaining client databases in our systems, ensuring accuracy and adherence to company policies and procedures.
- Liaison and Coordination: Serve as a liaison between the sales team and other departments, facilitating communication and coordination to expedite sales processes and resolve issues effectively.
- Process Improvement: Continuously seek opportunities to improve sales support processes and procedures, implementing enhancements to streamline operations and enhance overall efficiency.
Requirements
To succeed in this role, you'll need:
- Proficiency in English and Arabic: Excellent written and verbal communication skills in both languages.
- Education and Experience: A minimum of secondary education and at least 1-2 years of experience in a sales support and customer support role.
- Technical Skills: Proficiency in Google Suite applications, including Gmail, Google Drive, Google Docs, Google Sheets, and Google Calendar.
- Soft Skills: Strong organizational, problem-solving, and multi-tasking skills, with a high attention to detail and a proactive, result-driven approach.
- Team Player: A team player mentality with the willingness to collaborate across departments to achieve common goals.
What We Offer
Join our dynamic team and enjoy:
- Competitive Tax-free Salary
- Comprehensive Health Insurance
- Annual Air Ticket Allowance
- Employee Discounts
- Rewards and Recognitions
- Learning and Development Opportunities
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