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Customer Service Liaison

1 week ago

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Irwin & Dow Careers is seeking a highly organized and customer-focused Customer Service Liaison to join our team.

The successful candidate will be responsible for managing a portfolio of clients, providing excellent customer service, and building strong relationships across a wide base of clients and business associates.

The ideal candidate will have a strong understanding of the region, experience in customer-facing roles, and excellent communication skills.

This is an exciting opportunity for someone who is diplomatic, customer-driven, and can deal with stressful situations at times.

  • Manage a portfolio of 30-50 clients
  • Provide excellent customer service via phone, email, and face-to-face interactions
  • Build strong relationships with clients and business associates
  • Liaise with other staff members to complete assigned tasks

A driving license is not required for this role. Local experience of around two years would be a bonus, as it will assist with inquiries effectively.