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Food and Beverage Service Manager

2 months ago

Dubai, Dubai, United Arab Emirates Accor- North & Central America Full time
Job Summary

We are seeking a highly skilled and experienced Hospitality Operations Supervisor to join our team at Accor- North & Central America. As a key member of our Food and Beverage department, you will be responsible for ensuring the highest standards of service and quality in our kitchen operations.

Key Responsibilities
  • Lead by Example: Demonstrate exceptional leadership skills and set the tone for a positive and productive work environment.
  • Guest Service Excellence: Provide professional, friendly, and proactive guest service, ensuring that every guest feels valued and cared for.
  • Team Management: Supervise and motivate a team of Kitchen Stewards, providing guidance and support to ensure they meet their responsibilities.
  • Sanitation and Safety: Maintain the highest standards of sanitation and safety in the kitchen, ensuring that all equipment and areas are clean and well-maintained.
  • Training and Development: Train and develop Kitchen Stewards to ensure they have the skills and knowledge needed to perform their roles effectively.
  • Inventory Management: Ensure that all kitchen equipment and supplies are properly inventoried and maintained, and that all breakages and chipped items are removed from circulation.
  • Equipment Maintenance: Regularly inspect and maintain all kitchen equipment to ensure it is in good working order.
  • Quality Control: Conduct regular quality control checks to ensure that all food and beverages meet the highest standards of quality and presentation.
  • Departmental Policies: Ensure that all departmental policies and procedures are followed, and that all team members are aware of their responsibilities and expectations.
  • Continuous Improvement: Identify areas for improvement and implement changes to ensure that our kitchen operations are always running smoothly and efficiently.
Requirements
  • Experience: Previous experience in a similar role, preferably in a fast-paced hospitality environment.
  • Interpersonal Skills: Strong interpersonal and problem-solving skills, with the ability to work well under pressure and as part of a team.
  • Computer Literacy: Proficiency in Microsoft Windows applications, with the ability to learn new systems and technologies quickly.
  • Education: University or college degree in a related discipline, such as hospitality or food service management.
  • Personal Qualities: Highly responsible and reliable, with a strong attention to detail and a commitment to excellence.