Food and Beverage Service Professional
4 weeks ago
As a Food and Beverage Supervisor at Mövenpick Hotels & Resorts, you will be responsible for delivering exceptional service and creating a memorable dining experience for our guests. Your warm and personal attention will make our guests feel valued and unique.
Key Responsibilities:
- Assist guests with menu items in an informative and helpful way
- Have full knowledge of beverage lists and promotions, menu items, and preparation methods
- Follow all safety and sanitation policies when handling food and beverage
Qualifications:
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Strong interpersonal and problem-solving abilities
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively and collaboratively as part of a team
What's in it for you:
- Employee benefit card offering discounted Accor rates worldwide
- Learning programs through our academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our corporate social responsibility activities like Planet21
A Food and Beverage Supervisor is essential in the hospitality industry, responsible for serving food and drinks to guests and ensuring a pleasant dining experience. Here are key skills and responsibilities associated with this role:
Key Skills:
- Customer Service: Strong interpersonal skills to provide excellent service and create a welcoming atmosphere for guests
- Communication Skills: Clear verbal communication for taking orders and interacting with guests and team members
- Attention to Detail: Ability to follow instructions accurately and ensure orders are correct and presented well
- Multitasking: Capability to handle multiple tables and tasks simultaneously, especially during busy service times
- Time Management: Efficiently managing time to ensure prompt service and timely delivery of food and beverages
- Knowledge of Menu: Familiarity with food and drink offerings, including ingredients, preparation methods, and specials
- Teamwork: Ability to work collaboratively with kitchen staff, bartenders, and other servers to ensure smooth operations
- Adaptability: Flexibility to handle varying guest needs and unexpected situations
- Basic Math Skills: Proficiency in handling cash transactions and processing payments accurately
- Problem-Solving: Ability to address guest complaints or concerns professionally and promptly
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