Food and Beverage Service Professional

4 weeks ago


Dubai, Dubai, United Arab Emirates Mövenpick Hotels & Resorts Full time
Key Responsibilities

As a Food and Beverage Supervisor at Mövenpick Hotels & Resorts, you will be responsible for delivering exceptional service and creating a memorable dining experience for our guests. Your warm and personal attention will make our guests feel valued and unique.

Key Responsibilities:

  • Assist guests with menu items in an informative and helpful way
  • Have full knowledge of beverage lists and promotions, menu items, and preparation methods
  • Follow all safety and sanitation policies when handling food and beverage

Qualifications:

  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Strong interpersonal and problem-solving abilities
  • Ability to work well under pressure in a fast-paced environment
  • Ability to work cohesively and collaboratively as part of a team

What's in it for you:

  • Employee benefit card offering discounted Accor rates worldwide
  • Learning programs through our academies
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference through our corporate social responsibility activities like Planet21
Desired Candidate Profile

A Food and Beverage Supervisor is essential in the hospitality industry, responsible for serving food and drinks to guests and ensuring a pleasant dining experience. Here are key skills and responsibilities associated with this role:

Key Skills:

  1. Customer Service: Strong interpersonal skills to provide excellent service and create a welcoming atmosphere for guests
  2. Communication Skills: Clear verbal communication for taking orders and interacting with guests and team members
  3. Attention to Detail: Ability to follow instructions accurately and ensure orders are correct and presented well
  4. Multitasking: Capability to handle multiple tables and tasks simultaneously, especially during busy service times
  5. Time Management: Efficiently managing time to ensure prompt service and timely delivery of food and beverages
  6. Knowledge of Menu: Familiarity with food and drink offerings, including ingredients, preparation methods, and specials
  7. Teamwork: Ability to work collaboratively with kitchen staff, bartenders, and other servers to ensure smooth operations
  8. Adaptability: Flexibility to handle varying guest needs and unexpected situations
  9. Basic Math Skills: Proficiency in handling cash transactions and processing payments accurately
  10. Problem-Solving: Ability to address guest complaints or concerns professionally and promptly


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