Food and Beverage Director
4 days ago
Key Responsibilities:
- Maintain exceptional standards of food and beverage quality and guest service.
- Drive revenue growth and maximize profitability in the food and beverage department.
- Contribute to the overall profitability and guest satisfaction perception of the hotel.
- Develop and implement local and national sales/marketing programs.
- Establish short-term and long-term financial and operational plans for the food and beverage department.
- Participate in the preparation of the annual hotel budget.
- Enhance guest satisfaction through employee development, job engineering, and quality image.
- Ensure compliance with established company policies and procedures.
- Manage local, state, and federal laws and regulations.
- Maintain procedures for security of monies and credit control.
- Implement inventory control procedures.
- Resolve departmental guest complaints and ensure corrective action is taken.
- Manage Human Resources within the division, including recruitment, development, and performance reviews.
- Develop and manage the division's annual budget, business/marketing plan forecasts, and objectives.
- Implement and manage company programs to ensure compliance with SOPs and LSOPs.
- Market the Food and Beverage outlets, develop menus, and implement promotions to capture more in-house guests and a larger share of the local market.
- Manage the maintenance and sanitation of the Food and Beverage areas and equipment.
- Resolve customer complaints to maintain a high level of customer satisfaction and quality.
Qualifications:
- Previous experience as a Director of Food & Beverage in a five-star hotel.
- Experience in the Middle East is an asset.
- Four to five years of employment in a related position with this company or other organizations.
- Requires advanced knowledge of the principles and practices within the Food & Beverage/Hospitality profession.
- Ability to study, analyze, and interpret complex activities.
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