Technical Support Position

3 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates United Nations Full time
About the Job

We are looking for an experienced IT Support Specialist to join our team at the United Nations. As a key member of our technical staff, you will play a vital role in ensuring the smooth operation of our IT systems, providing top-notch support to employees and internal teams.

Key Responsibilities:
  • Technical Assistance: Provide expert technical assistance to employees, resolving complex issues efficiently.
  • System Maintenance: Perform routine maintenance tasks to ensure IT systems are running optimally.
  • Problem Escalation: Swiftly escalate complex technical issues to senior engineers or external experts when necessary.

Required Skills and Qualifications

To succeed in this role, you will need:

  • Strong Technical Knowledge: Proficiency in Windows, macOS, and Linux operating systems, as well as various software applications.
  • Excellent Communication Skills: Ability to clearly explain technical concepts to non-technical stakeholders.
  • Proactive Problem-Solving: A proactive approach to identifying and resolving technical issues.


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