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Account Relationship Manager
1 week ago
This role is responsible for managing client relationships, resolving payment issues, and maintaining accurate records. The ideal candidate will possess strong analytical and problem-solving skills, excellent communication skills, and experience working in a customer-facing environment.
Key Responsibilities- Manage client relationships by responding to their inquiries, resolving payment disputes, and providing general support.
- Process client payments, prepare and send invoices, and maintain accurate records of transactions.
- Collaborate with internal teams to resolve payment-related issues and improve overall customer satisfaction.
- Develop and implement strategies to reduce payment delays and increase client retention.
- Bachelor's degree in a related field, such as business administration or finance.
- Minimum 2-3 years of experience in a customer-facing role, preferably in the financial services industry.
- Excellent communication, interpersonal, and problem-solving skills.
We offer a dynamic work environment, competitive compensation package, and opportunities for professional growth and development.