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Hotel Reservation Specialist

1 week ago

Dubai, Dubai, United Arab Emirates 21c Museum Hotels Full time

**About Us**

At 21c Museum Hotels, we're passionate about creating unforgettable experiences for our guests. Our team of hospitality professionals is dedicated to providing exceptional service and ensuring that every stay is nothing short of memorable.

We're looking for a highly skilled Reservation Agent to join our team As a key member of our front desk staff, you will be responsible for handling reservations, inquiries, and requests with the highest level of professionalism and customer service.

**Key Responsibilities:**

  • Manage hotel reservations via phone, email, or online platforms
  • Provide personalized assistance to guests, addressing inquiries and resolving concerns promptly
  • Promote additional services and amenities to maximize revenue
  • Maintain clear and professional communication with guests, colleagues, and other departments

**What We Offer:**

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and collaborative work environment
  • The chance to make a real difference in the lives of our guests