School Administrative Assistant

5 days ago


Al Fujairah City, Fujairah, United Arab Emirates Robinson & Co (Singapore) Pte Ltd Full time

Job Summary

We are seeking a highly organized and efficient Front Office Coordinator to join our dynamic team at Universal American School. As the first point of contact for visitors, parents, and staff, you will play a vital role in providing excellent customer service and ensuring a smooth day-to-day operation.

The ideal candidate will possess excellent communication and interpersonal skills, strong organizational abilities, attention to detail, problem-solving capabilities, and a professional demeanor. If you have a passion for delivering exceptional support and are able to multitask in a fast-paced environment, we would love to hear from you.

  • Provide a warm and welcoming reception to all visitors.
  • Handle phone calls and inquiries from parents and stakeholders with poise and professionalism.
  • Maintain effective communication between staff and parents to ensure seamless coordination.
  • Oversee the reception area during drop-off, pick-up times, and special events to ensure everything runs smoothly.
  • Check emails daily and respond promptly to ensure timely communication.
  • Promote the school to prospective parents and support the admissions department as required.
  • Review the daily student attendance register and follow up on absences or tardiness to ensure accurate records.
  • Assist with fire drills and evacuation procedures to guarantee the safety of students and staff.
  • Support other team members with additional tasks as necessary to demonstrate your adaptability and teamwork spirit.

Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent; additional education or certification in office administration is a plus.
  • Previous experience in a receptionist or administrative role, preferably in an educational setting.
  • Excellent verbal and written communication skills to effectively interact with diverse stakeholders.
  • Proficiency in using office applications including Google Workspace to efficiently manage tasks.
  • Strong organizational skills and attention to detail to maintain accurate records and ensure seamless operations.
  • Ability to multitask and manage a fast-paced environment with ease.
  • Friendly, approachable, and professional demeanor to provide exceptional customer service.
  • Fluency in English to communicate effectively with staff, parents, and students.
  • Experience using a school MIS, CRM, and other educational software to streamline tasks.

About Us

Universal American School is a leading international school in Dubai that provides a rigorous and inclusive education to students from around the world. Our state-of-the-art facilities and dedicated staff create a nurturing environment that fosters academic excellence, creativity, and critical thinking.


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