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Welcome Centre Staff

1 week ago

Al Fujairah City, Fujairah, United Arab Emirates Robinson & Co (Singapore) Pte Ltd Full time

Our Vision

At Universal American School, we envision a future where our students become active participants in shaping the world around them. We strive to empower our students with the knowledge, skills, and values necessary to succeed in an ever-changing world.

Job Description

We are seeking a highly organized and efficient Reception Desk Manager to join our dynamic team. The ideal candidate will possess excellent communication and interpersonal skills, strong organizational abilities, attention to detail, problem-solving capabilities, and a professional demeanor.

  • Provide a warm and welcoming reception to all visitors.
  • Handle phone calls and inquiries from parents and stakeholders with poise and professionalism.
  • Maintain effective communication between staff and parents to ensure seamless coordination.
  • Oversee the reception area during drop-off, pick-up times, and special events to ensure everything runs smoothly.
  • Check emails daily and respond promptly to ensure timely communication.
  • Promote the school to prospective parents and support the admissions department as required.
  • Review the daily student attendance register and follow up on absences or tardiness to ensure accurate records.
  • Assist with fire drills and evacuation procedures to guarantee the safety of students and staff.
  • Support other team members with additional tasks as necessary to demonstrate your adaptability and teamwork spirit.

Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent; additional education or certification in office administration is a plus.
  • Previous experience in a receptionist or administrative role, preferably in an educational setting.
  • Excellent verbal and written communication skills to effectively interact with diverse stakeholders.
  • Proficiency in using office applications including Google Workspace to efficiently manage tasks.
  • Strong organizational skills and attention to detail to maintain accurate records and ensure seamless operations.
  • Ability to multitask and manage a fast-paced environment with ease.
  • Friendly, approachable, and professional demeanor to provide exceptional customer service.
  • Fluency in English to communicate effectively with staff, parents, and students.
  • Experience using a school MIS, CRM, and other educational software to streamline tasks.
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