CX Solutions Expert

3 days ago


Dubai, Dubai, United Arab Emirates Teknowledge Corp. Full time

Solving CX Challenges

Teknowledge Corp. is looking for a skilled Digital Engagement Lead to develop and implement effective CX strategies for our clients. This role requires strong analytical skills, creativity, and a deep understanding of CX principles.

The successful candidate will have experience in designing and presenting tailored CX solutions, conducting product demonstrations, and collaborating with internal teams to ensure seamless solution delivery.

About the Role:

As a key member of our team, you will be responsible for engaging with clients to assess their CX challenges and business objectives, staying up-to-date on CX trends, technologies, and the competitive landscape, and providing strategic insights and recommendations to optimize customer journeys and improve retention rates.

Key Responsibilities:

  • Develop and implement effective CX strategies for clients.
  • Design and present tailored CX solutions that align with client needs.
  • Conduct product demonstrations, workshops, and presentations to showcase CX solutions.
  • Collaborate with internal teams to ensure seamless solution delivery.
  • Provide strategic insights and recommendations to optimize customer journeys and improve retention rates.


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