CX Program Lead

We are seeking a highly experienced Research Director - CX to join our team. As a key member of our research organisation, you will lead and manage research projects that provide strategic insights to clients. With 5+ years of experience in the market research industry, you will bring a wealth of knowledge and expertise to this role.Your responsibilities...

We are looking for a highly skilled Customer Experience Solutions Architect to lead the development and commercialization of AI-driven customer experience solutions.Key Responsibilities:Own the solution roadmap, identifying future enhancements and market opportunities.Establish qualification criteria for sales and presales teams to ensure effective customer...

Customer Service Program Specialist - UAE NationalJob ID: 2912969 | Q-Express Documents Transport - G25As part of our commitment to complying with national labor laws and applicable legislations in the United Arab Emirates, this position is open to candidates who fulfill the specific nationality criteria stipulated by local regulations.Amazon's mission is to...

As a seasoned Market Research Lead, you will have the opportunity to lead and manage research projects that drive business decisions. Partnered with a leading research organisation based in Dubai, you will work on strategic initiatives that provide valuable insights to clients.The ideal candidate will have 5+ years of experience in the market research...

Job DescriptionThis is a full-time remote role for a Senior Account Executive at Odea Integrations.The Senior Account Executive will be responsible for leading our sales engine end-to-end, encompassing high-level strategy, day-to-day oversight, and direct sales execution.In addition to managing an SDR and coordinating with a sales agency, this role will take...

The Senior Development Manager at LEAD Development oversees the entire development and design process, ensuring the successful execution of projects within given timeframes. This involves collaborating with finance and sales teams to integrate commercial requirements into the design and development process, encompassing the Masterplan and its components....

Customer Service Program SpecialistWe are looking for a Program Specialist to join our Middle East Customer Service team. The successful candidate will be based in our Dubai office.The Program Specialist will define and deliver a customer experience roadmap that significantly improves the shopping experience for customers.Define and deliver a CX roadmap to...

Business Intelligence Engineer, MENA CX ProductJob ID: 2883821 | Q-Express Documents TransportOur team owns building products for the onsite shopping CX of MENA customers. We are looking for a Business Analyst to lead the efforts to quantify the customer funnel, build entitlements, and automate the daily/weekly tracking of shopping events. The leader in this...

Business Intelligence Engineer, MENA CX Product Job ID: 2883821 | Q-Express Documents Transport Our team owns building products for the onsite shopping CX of MENA customers. We are looking for a Business Analyst to lead the efforts to quantify the customer funnel, build entitlements, and automate the daily/weekly tracking of shopping events. The leader in...

The Role: Fashion ConsultantLocation: Chalhoub Group officesAbout UsChalhoub Group is a leading player in the Middle East luxury market, boasting over six decades of experience in creating exceptional customer experiences. Our commitment to excellence is unwavering, and we rely on talented individuals like you to drive our success.Job DescriptionAs a Fashion...

The OpportunityAs a key member of the Infection Diseases portfolio team, you will lead program management efforts, overseeing cross-functional teams to develop and commercialize new products. You will be responsible for ensuring programs meet milestones and deliverables, working closely with core teams and functional managers to achieve objectives and...

A Program Operations Lead is needed to drive DEX related initiatives within the MENA region.This role combines program ownership and business strategy ownership to deliver exceptional customer experiences in the region.The successful candidate will lead cross-functional teams, manage programs, and develop strategies that drive business...

Job OverviewAs a Program Management Lead, you will oversee the delivery and performance of our Programs and Services while building strong customer relationships. From program inception to delivery and beyond, you will manage multiple projects, collaborate across departments, and ensure projects stay on track.You will have an opportunity to partner with...

Research Manager - Customer Experience | Market Research IndustryAspire has partnered with a leading research organisation based in Dubai to find an experienced Research Manager - Customer Experience (CX) to lead and manage research projects, providing strategic insights that drive business decisions. This is a fantastic opportunity for professionals working...

About the RoleThis is an exciting opportunity to join our CX team as a Freelance Senior UX Designer.You will work closely with designers, developers, copywriters, and business stakeholders to lead the creation and delivery of compelling and elegant digital experiences for our clients' customers.As a senior member of our team, you will be responsible for...

We are seeking a highly skilled Insight Manager to join our team. As a key member of our research organisation, you will lead and manage research projects that provide strategic insights to clients. With 5+ years of experience in the market research industry, you will bring a wealth of knowledge and expertise to this role.Your responsibilities will include...

We are seeking a highly skilled Customer Experience Strategist to join our team. As a key member of our research organisation, you will lead and manage research projects that provide strategic insights to clients. With 5+ years of experience in the market research industry, you will bring a wealth of knowledge and expertise to this role.Your responsibilities...

Role Purpose:Drive the generation and development of innovative business and technology ventures by leading comprehensive research initiatives and orchestrating strategic workshops. The Ideate Program Lead will synthesize complex information, foster creative thinking, and guide cross-functional teams to identify and validate high-potential ideas poised to...

This HR Onboarding Program Lead position requires an experienced professional with a strong understanding of human capital management and onboarding best practices. The successful candidate will be responsible for leading a team of onboarding specialists to deliver high-quality onboarding experiences for new hires.Main Responsibilities:Lead and manage a team...

Job Title: Senior Director Retail Customer Experience Location: Dubai, United Arab Emirates Job Purpose: The role holder will be accountable for defining, implementing and overseeing the execution of the Retail Customer Experience Transformation strategy on behalf of the Retail Business, reporting to the Group Head of Customer Experience.The role supports...