Technical Advisor, CX
7 days ago
CX Solutions Development
Teknowledge Corp. is looking for a skilled CX Solutions Developer to design and implement effective CX solutions for our clients. This role requires strong analytical skills, creativity, and a deep understanding of CX principles.
The successful candidate will have experience in developing and implementing CX strategies, designing and presenting tailored CX solutions, and collaborating with internal teams to ensure seamless solution delivery.
About the Role:
As a key member of our team, you will be responsible for engaging with clients to assess their CX challenges and business objectives, staying up-to-date on CX trends, technologies, and the competitive landscape, and providing strategic insights and recommendations to optimize customer journeys and improve retention rates.
Key Responsibilities:
- Develop and implement effective CX strategies for clients.
- Design and present tailored CX solutions that align with client needs.
- Collaborate with internal teams to ensure seamless solution delivery.
- Provide strategic insights and recommendations to optimize customer journeys and improve retention rates.
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