Practice Engagement Director

5 days ago


Dubai, Dubai, United Arab Emirates Infosys Limited Full time
Job Overview

This is an exciting opportunity to lead the Practice Sales for the Middle East and Europe region, driving business growth and client management based on a portfolio plan. As the Practice Engagement Manager (PEM), you will be responsible for client interfaces within a group of accounts across various industries supported by Infosys.

About the Role
  • Business Development - responsible for building a portfolio and driving revenues for the Engineering Business unit in Middle East and Europe.
  • Research, competitor analysis and client presentations for the Salesforce Services Catalogue.
  • Client delivery assurance - confirming the client commitment and driving the delivery process.

You will work with the wider market facing and delivery team to build the portfolio plan and deliver business growth and client management based on the plan.

Key Responsibilities
  1. Build customized solutions for the target accounts and driving the revenues and delivery of these solutions in target accounts under the portfolio.
  2. Share responsibility for all Client Management processes - Plan-Sell-Deliver-Manage along with the relationship manager for the specific accounts under the portfolio.
  3. Pricing decisions along with relationship manager of the account within the scope of the Master Services Agreement.

Additionally, you will have opportunities to collaborate with some of the best talent in the industry to create innovative, high-quality solutions to meet our clients' business needs.

About the Ideal Candidate
  • Able to lead client-facing consulting or sales engagements in one or more of the following industry verticals: Telecommunications (Telecom OEMs, Media), Financial Services, Manufacturing.
  • Understanding of Salesforce ecosystem clouds like Sales, Service, Marketing, Commerce, Industries, CPQ etc.
  • Strong leadership, interpersonal, communication and presentation skills.

We are committed to embracing diversity and creating an inclusive environment for all employees. We are proud to be an equal opportunity employer.



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