Guest Services Coordinator

3 weeks ago


Dubai, Dubai, United Arab Emirates ACCOR Full time
Company Overview

Sofitel Dubai The Palm is a luxury 5-star beach resort situated on the East Crescent of the Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific.

Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, our resort provides a tropical and relaxing sanctuary, only a short distance away from the vibrant city of Dubai.

With a blend of French elegance and international flair, we invite you to experience the art of hospitality.

Job Summary

This 6-month internship offers a unique opportunity to discover the operations of a luxury hotel, learning how to manage guest requests and provide exceptional service in a diverse international team.

As a Guest Services Intern, you will gain valuable experience and skills to start your professional career in hospitality.

Key Responsibilities

• Manage guest requests and provide personalized service

• Work in a diverse international team to deliver exceptional guest experiences

• Develop skills in customer service, communication, and teamwork

• Gain experience in a fast-paced luxury hotel environment

Requirements

• 2-3 years of hotel school preferred

• Strong ability to converse in English with guests

• Additional languages a plus (Arabic, Russian, French, German, Spanish)

• Ability to work under pressure



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