Senior Cloud Customer Relationship Manager

2 days ago


Dubai, Dubai, United Arab Emirates ORACLe Full time

Cloud Customer Relationship Management

As a Senior Cloud Customer Relationship Manager at ORACLe, you will be responsible for managing dedicated cloud customer relationships to ensure region delivery expectations are clear, communicated, and issues are resolved in a timely manner.

Key Responsibilities

  • Provide a single point of contact for customer leadership and project teams
  • Own work-back schedules, generating communications and presentations, and planning and coordinating meetings
  • Take large, complex projects and break them down into tasks, milestones, and deliverables
  • Implement, streamline, and coordinate organizational processes and procedures to optimize efficiency and productivity
  • Anticipate bottlenecks, manage escalations, and negotiate trade-offs to balance business needs and technical constraints to support customer success
  • Lead interactions with cross-functional teams consisting of Engineers, Product Managers, and executive leadership
  • Provide executive status updates to stakeholders, both internally and externally, and escalate issues as necessary
  • Ensure that all project documentation is complete, accurate, and complete for handoff to downstream processes that enable continued customer success

Requirements

  • BS or MS degree or equivalent experience relevant to functional area
  • Eight (8+) or more years managing high visibility implementation projects and/or customer engagements
  • A skilled problem-solver and strategic thinker who takes ownership
  • The ability to work autonomously, make high-impact decisions, and judgment calls
  • Excellent communication and interpersonal skills, with the ability to effectively manage relationships with stakeholders at all levels
  • Thrive in an innovative, ambiguous, and fast-paced environment
  • PMP, PgMP, or equivalent project management certification is a plus


  • Dubai, Dubai, United Arab Emirates myGwork Full time

    Cloud Customer Success ManagerAs a Cloud Customer Success Manager at myGwork, you will be the primary point of contact for our Oracle customers, responsible for managing the accountability for both cloud services and customers. You will develop and maintain relationships with senior management across lines of business and third parties, ensuring effective...


  • Dubai, Dubai, United Arab Emirates myGwork Full time

    Job DescriptionSenior Technical Support EngineerAt myGwork, we are seeking a highly skilled Senior Technical Support Engineer to join our team. As a key member of our cloud operations team, you will be responsible for ensuring the smooth delivery of cloud services to our customers.Key Responsibilities:Provide day-to-day technical support for cloud services,...


  • Dubai, Dubai, United Arab Emirates Microsoft Dubai Full time

    Job Title: Senior Cloud ArchitectAt Microsoft Dubai, we are seeking a highly skilled Senior Cloud Architect to join our team. As a key member of our cloud engineering team, you will be responsible for designing, implementing, and maintaining cloud-based systems and services.Responsibilities:Design and implement cloud-based systems and services that meet the...


  • Dubai, Dubai, United Arab Emirates Emirates Global Aluminium EGA​ Full time

    Job Title: Senior Solution Architect Hybrid CloudWe are seeking a highly skilled Senior Solution Architect Hybrid Cloud to join our team at Emirates Global Aluminium EGA. As a key member of our infrastructure team, you will be responsible for designing and implementing comprehensive IT infrastructure architecture for both cloud and on-premises...


  • Dubai, Dubai, United Arab Emirates Emirates Global Aluminium EGA​ Full time

    Job Title: Senior Cloud Infrastructure ArchitectJob Summary:We are seeking a highly skilled Senior Cloud Infrastructure Architect to join our team at Emirates Global Aluminium EGA. As a Senior Cloud Infrastructure Architect, you will be responsible for designing and implementing comprehensive cloud infrastructure solutions that meet the needs of our...


  • Dubai, Dubai, United Arab Emirates Microsoft Dubai Full time

    Job Description**Senior Software Engineer**We are seeking a highly skilled Senior Software Engineer to join our team at Microsoft Dubai. As a key member of our engineering team, you will be responsible for designing, developing, and deploying cloud-based services that meet the needs of our customers.ResponsibilitiesCloud Expertise: Develop deep domain...


  • Dubai, Dubai, United Arab Emirates Microsoft Dubai Full time

    Job Title: Senior Software EngineerJob Summary:We are seeking a highly skilled Senior Software Engineer to join our team at Microsoft Dubai. As a key member of our engineering team, you will be responsible for designing, developing, and deploying cloud-based services that meet the needs of our customers.Responsibilities:Cloud Expertise: Develop deep domain...


  • Dubai, Dubai, United Arab Emirates Emirates Global Aluminium EGA​ Full time

    Job Title: Senior Solution Architect Hybrid CloudWe are seeking a highly skilled Senior Solution Architect Hybrid Cloud to join our team at Emirates Global Aluminium EGA. As a key member of our infrastructure team, you will be responsible for designing and implementing comprehensive IT infrastructure architecture for both cloud and on-premises...


  • Dubai, Dubai, United Arab Emirates Microsoft Dubai Full time

    Job SummaryWe are seeking a highly skilled Senior Cloud Architect to join our team at Microsoft Dubai. As a key member of our cloud infrastructure team, you will be responsible for designing, implementing, and maintaining our cloud services.Key ResponsibilitiesDesign and implement cloud infrastructure solutions that meet the needs of our...


  • Dubai, Dubai, United Arab Emirates Core42 Full time

    About This RoleWe are seeking a highly skilled Senior Manager to join our team at Core42. As a Senior Manager, you will be responsible for leading our cloud solutions sales efforts and driving business growth through the development and implementation of innovative cloud-based solutions.Key ResponsibilitiesDevelop and execute a sales strategy that aligns...


  • Dubai, Dubai, United Arab Emirates Emirates Global Aluminium EGA​ Full time

    Job Title: Senior Solution Architect Hybrid CloudWe are seeking a highly skilled Senior Solution Architect Hybrid Cloud to join our team at Emirates Global Aluminium EGA. As a key member of our infrastructure team, you will be responsible for designing and implementing comprehensive IT infrastructure architecture for both cloud and on-premises...

  • Senior Cloud Engineer

    1 month ago


    Dubai, Dubai, United Arab Emirates Asterix Communications Full time

    Job Title: Senior Technical EngineerAbout the RoleAsterix Communications is seeking a highly skilled Senior Technical Engineer to join our team. As a key member of our public cloud team, you will play a crucial role in developing and maturing our cloud footprint, unlocking native capabilities, and automating our services.Key ResponsibilitiesDevelop and...


  • Dubai, Dubai, United Arab Emirates Oracle Full time

    Oracle is seeking an experienced EPM Cloud professional to drive sales growth and deliver new revenue streams for our EPM Cloud Applications in ECEMEA. As the face of Oracle EPM Cloud in the region, you will execute a 3-year growth strategy, lead the sales team, and build long-term relationships with senior-level customers and partners. Key responsibilities...


  • Dubai, Dubai, United Arab Emirates Sundus Full time

    Job Title: Senior Relationship ManagerJob Summary:Sundus is seeking a highly experienced Senior Relationship Manager to join our team in Abu Dhabi, Dubai, or Al Ain. As a Senior Relationship Manager, you will be responsible for managing relationships with high net worth individuals and families, providing them with tailored financial solutions and...


  • Dubai, Dubai, United Arab Emirates Dice Full time

    Job Title: VP Technology Infrastructure and Cloud OperationsJob Summary:We are seeking a highly experienced and skilled VP Technology Infrastructure and Cloud Operations to lead our IT infrastructure and cloud operations team. The successful candidate will be responsible for developing and executing cutting-edge strategies for IT infrastructure and cloud...


  • Dubai, Dubai, United Arab Emirates Emirates Global Aluminium EGA​ Full time

    Job Title: Senior Solution Architect Hybrid CloudWe are seeking a highly skilled Senior Solution Architect Hybrid Cloud to join our team at Emirates Global Aluminium EGA. As a key member of our infrastructure team, you will be responsible for designing and implementing comprehensive IT infrastructure architecture for both cloud and on-premises...


  • Dubai, Dubai, United Arab Emirates Sundus Full time

    Job Title: Senior Relationship ManagerJob Summary:Sundus is seeking a highly experienced Senior Relationship Manager to join our team in Abu Dhabi, Dubai, or Al Ain. As a Senior Relationship Manager, you will be responsible for managing relationships with high net worth individuals and families, providing them with tailored financial solutions and...


  • Dubai, Dubai, United Arab Emirates Core42 Full time

    Job Title: Senior ManagerCore42 is seeking an experienced sales professional with strong technical knowledge and leadership skills to drive business growth in cloud computing.Key Responsibilities:Develop and execute sales strategies to drive business growth in cloud computing.Build and maintain strong relationships with customers and partners to understand...


  • Dubai, Dubai, United Arab Emirates Talent Pal Full time

    About the RoleThe Customer Support Manager will be responsible for overseeing the overall customer relationship and support topics associated with a dedicated number of customer accounts assigned to them. This role will serve as the first level escalation for all customer complaints and will act as the customer advocate within Safran Cabin Services.Key...


  • Dubai, Dubai, United Arab Emirates Sundus Full time

    Job Title: Senior Relationship ManagerJob Summary:Sundus is seeking a highly experienced Senior Relationship Manager to join our team in Abu Dhabi, Dubai, or Al Ain. As a Senior Relationship Manager, you will be responsible for managing relationships with high net worth individuals and families, providing them with tailored financial solutions and investment...